Picture is too dark. tried adjusting via remote but it says brightness is @ Max. is there a manual control on the set that might help? Thanks for any guidance.

There will be a control panel on the TV, usually on the side of the TV. You can use these buttons to enter the menu and adjust picture brightness. You can find an inexpensive universal remote easily.

I am hoping somebody will answer this because my TV is dark and I played with the controls and it is still dark!

There should be a button labeled as "menu" press it and then select either picture or screen adjustment, go to brightness and set it higher for a lighter image

This sounds like low screen voltage(A1)try adjusting the a1 voltage bottom control on flyback transformer if you have a voltmeter, voltage on crt base possible market screen or A1 shoud be beteen 350/500 volts when making adjustment remember to take into account current taken by meter If voaltage will not adjust flyback transformer will have to replaced

On your remote control, press the huge circle, which should be settings or menu, there, go on brightness, put it up to max if u want bright, and low if u don't .If the problem still happens, ask customer service to help, or return it!!

Good Day, Cary;
PICTURE IS DARK WHEN OSD CONTRAST MENU ADJUST LEVEL CHANGES.
Cause: SHORTED ZD-309.

Also, increase Screen controls at front of TV and see what pix brightness does . Hopefully you did check brighteness & contast levels. When adjusting Sreen controls set contrast control at about 90% and brightness at about 50%.
Good Luck, big IRISH.

Hi Angel,
Are you really sure , your set has video? How dark is it ? As if really nothing visible? Am, sure you can hear sounds. You can adjust the brightness + button to increase the brightness. But if nothing happens , you have problem with your TV set. The problem might be in the Video section. Please let an expert technician to check it. Please don't do it by yourself, it's risky.
Please send feedback whatever comes up. So we can help you further in the future.

Thanks,
Eriez

try to open your tv and you can find the flyback ,in flyback you can see the screen and focus to adjust.use and try to rotate the screen,it control the brightness of your unit

The picture is very dark it is mostly due to 1 power supply output is low. 2 voltage on crt g2 pin is low. 3 video output supply is low. 4 some components in luminance section might be defective or loose. 5 finally crt getting weak is set is old. good luck

Open up the front of the set and find the screen controls and perform a grey scal alighnment by adjusting the red , blue , and green screen controls but be carefull and make sure you adjust them evenly or the picture will not look right. Good Luck