I had my first vac for 3 months before having to take it back to Home Depot and exchange it for another. I am having the same problem with this vac. The vac will not start until I remove and replace the dirt collector container several times and the beater bar will not come on.
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1. Get a long screw driver (probably phillips head) a strip of tape. 2. Look around underneath your vac for screws... look carefully because sometimes they are sneaky and hidden in weird areas like under the wheels, etc. 3. Take screws out stick them in order on tape turned upwards. (remember how you took them out.) 4. Gently remove the bottom cover. 5. Clean and remove debris, hair, dust bunnies, rocks... whatever. 6. Determine where the belt goes, disengage the beater bar on that side (may need to unscrew something) Belt on beater bar gears. Other end of belt on motor end... then stretch belt with beater bar until it fits back in it's place and replace any screws, etc. 7. Make sure the belt is seated properly. 8. replace cover, screws... test.**
** sometimes belts require that you put a twist in them so it can transition from the motor's direction to the beater bar's direction... if you twist the wrong way... the beater bar will spit dirt out the front of the vac.. (it's bulldozing it) In that case remove cover and twist the belt the other way.
That type of vac is notorious for stopping up where the 90 degree turn is. You may need to access it from the vac head by removing the beater bar or take it apart where ever you can access the turns and hoses.
mine was allowing the roller/beater bar to hit the cover as it turned take the cover back off and ensure the beater is in the right place then that the cover is locked in the right place then you can spin it by hand (power cord unplugged of course) and make sure it is clearing everything. BTW, the belt has to be stretched to get the beater bar in place like on most vac.s
If you are getting suction thru the hose and not from the bottom section.. you have a clog somewhere inline with the base area... If you have access to a shop vac ... unplug the Hoover, open up the base and remove the beater bar /belt assembly.. then hold the shop vac nozzle on the point of entry to where the Hoover pulls the debris into the dirt compartment. I am fairly certain you have a clog somewhere in that ducting.. Stubborn ones may need a little motivation.. so you may be able to get an electricians snake or metal coat hanger bent to release the jam..
Hope that helps..
And you are right , regarding Lowes..but don't exclude Home Depot from the same rating..LOL Once the sale is done.. so are they...
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=818384 Generic problem for all Vacuums I have a central vac. Posted by bmiller874 on July 22, 2008 I have a central vac. and the beater bar, for the carpet is not turning. The vacuum still sucks but the beater bar doesn't turn. I checked the belt it is fine. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Even though the belt looks fine it does stretch out and then it will not spin the brushroll @ the speed it is supposed to spin, there are 2 or 3 things to check. #1. The brushroll has be turning or spinning freely without the belt being on the unit. #2. The motor pulley has to be spinning freely as well #3. The belt needs to be changed every 4 to 6 months for the best cleaning and to store the extras belts in a Ziploc bag in the refrigerator. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. I am not sure what the brand name of the central vac is, and maybe next time you can include the brand name and model #. Thanks, Don the Vac Man Go Ahead. Use Us.