Paper does not feed properly and paper jams - HP OfficeJet 7310 All-In-One InkJet Printer

Here are some steps you can try to fix the issue:

1. Check the paper: Make sure you're using the correct type of paper for your calculator. The FR-2650A requires 2 1/4 inch (57mm) wide plain paper rolls. If the paper is too thick or too thin, it can cause jams.
2. Remove any jammed paper: Turn off the calculator and remove the paper roll. Gently remove any jammed paper from the paper feeding mechanism. Make sure to remove any torn pieces of paper or debris.
3. Clean the paper feed mechanism: Use a soft, dry cloth to clean the paper feed mechanism. Dust and debris can accumulate in the mechanism, causing paper jams.
4. Check the paper feed roller: Use a cotton swab or soft, damp cloth to clean the paper feed roller. Make sure it's free of debris or dust.
5. Replace the paper roll: Make sure the paper roll is properly installed. The paper should unroll from the bottom of the roll towards the front of the calculator. The paper should be flush against the paper feed roller.
6. Test the calculator: Turn on the calculator and test it by printing a few lines. If the paper still jams, try a new paper roll.

If none of these steps work, there may be a mechanical issue with the calculator. In this case, it's best to contact the manufacturer or a professional repair service for assistance.

Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

paper jam on hp laserjet

hello please check it properly.some time their have a small piece of paper.
or clean adf unit & service.

There must be a jam on the left side then. Open and look inside for the paper issue

"paper won't feed properly- feeds at angle and jams. Printer indicates that it is out of paper."

I am having the same trouble, what was the solution?

Hmm thats happens me too

Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

make sure the input tray is properly setup and aligned, the tab is pushed against the paper.

This machine problem can be very involved.
A paper jam as described can be in any locations of the copier.
First of all when the toner-developer falls on the base of the paper feeder, it can contanimate all paper feed shafts and even sensors, and plug connections.
Worn feed rolls can cause the machine to jam. Clean the rollers and see if it corrects the problem.
A bent paper tray can cause the copy to skew, causing jams.
Sometimes the plasic paper path baffles are warped leaving narrow gaps in the paper feed path not allowing the paper to go through properly.
A bad paper feed sensor can cause inttermittant paper feed jams. This sensor is located just above the feed rolls. A involved process to take out without breaking the plastic components.
The machine has paper feed clutches located at the back of the feed rolls. To get to them it is also involved. Sometimes these clutches slip and will cause paper feed problems. There paper feed solinoids may operate intermittantly not allowing the paper feed clutch to operate correctly.
The main board can also cause these types of problems, not allowing the correct signal to operate the paper feed solinoids.
There is so much in this area to locate and isolate for paper feed problems.
If all else fails, call Xerox for a service repair.