I cant connect to the internet - Sony PSP (Piano Black)

Hi gemssbk2,

Based on your concern, I suggest trying the following steps:

1. Turn your PSP on.

2. Make sure that your WLAN switch is turned on.

3. Perform a factory reset.
--> To do this, select "Settings", then select "Restore Default Settings". You will not lose any information or data by performing this step.

However, you may need to reset your wallpapers. Set your name, date, time, etc...

4. Power down your PSP then wait 10 seconds, then power it on.

5. Navigate to "Network Settings".

a. Select "Infrastructure Mode"

b. Select "New Connection" Name this connection as you deem appropriate.

c. Navigate to "WLAN Settings" Select "Scan".

d. Your router should now be listed.

e. Navigate to "WLAN Security Setting". If you did not select encryption in ROUTER SET-UP, then leave the option as "None"

f. If you selected encryption in ROUTER SET-UP, then select the appropriate WEP, or WPA..

g. Navigate to "Address Settings". Select "Easy"

h. Navigate to "Setting List". Verify that your settings are correct.

i. Navigate to the next screen and press X to save your settings. You should get a message that says "Save Completed. Test Connection". Press X.

j. You should get two quick display messages. The first should say "connecting to access point." The next should say "obtaining IP address".

Hope it helps,

Thank you for using Fixya.