Sony Video Game Consoles & Games - Recent Questions, Troubleshooting & Support


try removing the power feed to it and restarting the console . It may have locked up / frozen in a program

Sony Playstation... | Answered on Jul 18, 2017


I've seen this error code going around for the older PS3's. From what I can gather, it's a HDD issue that can't be cured easily. Here are the steps to take that I found, that seem to work for all PS3 systems.

  • take out the hard drive
  • connect hard drive to pc (running windows 7 64bit, but any windows os should work without other software)
  • open up disk management - in win7 it asked me to make a master boot record, so I did.
  • format in NTSF - that's right, NTSF - don't use quick format
  • shut down pc, take out hd, take usb drive too
  • put hd back in ps3, put usb stick in ps3
  • boot ps3
  • a screen will pop-up saying the hard disk have to be formatted
  • hold start + Select for 5 sec.
  • After formatting the system will restart and the update will start installing
  • configure your ps3 setup - done
  • Remember to get the latest firmware from SONY onto the USB drive.

Sony Playstation... | Answered on Jul 13, 2017


Press and hold the power button until it shuts down and then restart, that should clear the program freeze up.

Sony PlayStation... | Answered on Jul 11, 2017

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