Question about HP Photosmart C5180 All-In-One InkJet Printer

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I cannot get the jam out. Seems like I need the top cover off.

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Hello, have you already turned machine around to look at back of machine, and pulled off the rear cover, sometimes you can get the whole paper out this way. now if you already replace back cover and turned machine around, lift up front cover as if you where going to replace color ink, you will see a small door, lift this door up, and see if you can see the paper, and remove it, now if the print carraige is there, move to the left, all the way, look sideways from the left, and check to see if there is some paper on the right , if so remove. go ahead and close covers, if pressing ok to recover from paper jam, then power off, wait a few seconds, then power on.

Posted on Sep 28, 2010

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