Sony Playstation 3 (PS3) Console Logo
Posted on Sep 15, 2010
Answered by a Fixya Expert

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Game disc does not play when inserted in the ps3

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Radio Code Pro

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  • Sony Master 2,200 Answers
  • Posted on Sep 22, 2010
Radio Code Pro
Sony Master
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Joined: Jun 21, 2009
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Hi,

This is an extremely problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are quite typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa.

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