How do i get ride of the "tape on cartridge" message? This message will come up after running the Align Cartridge propt, there is no tape on either of the cartridges.

1. remove cartridge and reinstall.
2. now do the allignment function exactly as directed.

Hi Jim,

When you install a new cartridge, be sure not to touch the contacts, and make sure the contacts on the cartridge align with the contacts on the printer, and all packing tape has been removed. If the contacts on the printter are coated with dry ink, you should clean them with a cotton swab and distilled water. Dampen the swab and wipe off the dry ink on the contacts and let it dryt. Also, run the cartridge alignment on the new cartridge.

I hope this helps. Let me know if you need further assistance.
Randy

1. Open the cartridge access door. Figure 4: Open the cartridge access door
2. Raise the cartridge latches for both cartridges. Figure 5: Raise cartridge latches
3. Remove the protective tape from the end of the cartridges. Figure 6: Remove tape
4. Insert the cartridges into the carriage. Figure 7: Insert cartridge
5. Close the latches, and then close the cartridge access door. Figure 8: Close latch The control panel displays a message prompting you to align the cartridges.
6. Press the Enter button to start the cartridge alignment. Wait until the alignment completes before continuing.

Run the printer software to do an "alignment" -- basically, it prints one page,
and then you scan the page, and the printer reads the printed page, to measure the "offset"
from where the BLACK versus the COLOUR ink prints. It will then electronically adjust the printer.

print a test page, then place the printed test page on the scanner glass and press the scan button to align the catridges and see how it goes when you try to print again.

2. Open the cartridge access door. Figure 4: Open the cartridge access door
5. Raise the cartridge latches for both cartridges. Figure 5: Raise cartridge latches
8. Remove the protective tape from the end of the cartridges. Figure 6: Remove tape
11. Insert the cartridges into the carriage. Figure 7: Insert cartridge
14. Close the latches, and then close the cartridge access door. Figure 8: Close latch The control panel displays a message prompting you to align the cartridges.
17. Press the Enter button to start the cartridge alignment. Wait until the alignment completes before continuing.

is this a pc or mac?

for windows general make sure you folowed these steps:

1. Click Start, Programs, Lexmark Series.
2. Click Lexmark Control Panel.
3. Click Print Cartridge installation.
4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
6. Insert the print cartridge into the print cartridge carrier.
7. Push the cartridge back until it clicks into place.
   • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
8. Click the appropriate Cartridge Installed option in the printer software.
   • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
     1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
     2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
     3. Click OK.
9. Close the front cover of the printer.

Replacing the print cartridges

1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge NOTE: It is normal to see ink buildup in the print cartridge slots.
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge
5. Close the print-carriage access door.

Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.

1. When the message displays, press OK . The HP Officejet will print an alignment page.
2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

turn fax machine off open cover and put 3 drops of 3 in 1 oil on the the big silver bar the ink cartridges ride along perform alignment and try to recieve fax if this doesnt work clean all the rubber feed rollers with isopropanol alcohol (rubbing alcohol) applied to a microfiber towel then try.

Re-install your HP driver software
Down load and run HP's Software Cleanup Utility.
Please read the instructions first.
Download here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00036626&cc=us&lc=en&dlc=en&product=79499&dlc=en&lang=en