A quick check for wear bearing is to see if the inner drum moves up and down relative to the fixed outer drum. It should only move a minute amount. If it moves more than a millimetre or two, it is probably worn bearings. You can obtain bearing kits for most makes at our shops
If it is making unusual noises while washing too, check there is not a bra wire or similar object trapped half way into one of the drum holes. A high pitched whine is sometimes caused by the motor bearings
when replacing bearings, ensure that any bearing seals are replaced with the appropriate new ones from the bearing kit, as many bearing failures are the result of failed seals allowing water to get into the bearings.
I hope this helps
Thank you
Computerrep
Hello SPENNA,
There could be many reasons for this to happen. Here are a
few that comes to mind:
HERE
is a superb article on all the steps you can take to rectify this problem. It
is a bit lengthy to post here, so PLEASE follow the link. It will definitely help
you resolve this issue.
P.S. - If you find that the solution/answer
I provided led you to, or resulted in a fix, please close the ticket with a FixYa!
rating. I would be very grateful for your show of appreciation.
If, however it has not, then please do not assign a
rating just yet. Please post back as to
what steps you took, results, etc, and I will try to assist you further as
best as I can.
Thank you for using FIXYA!
Cheers!
IrishDruid
Well, the I guess we can rule out broken bearings and the motor coupler. Try the Lid Switch continuity test and if that is ok, then proceed to the troubleshooting steps on THIS link.
Cheers!
IrishDruid
Hi,
Just wanted to inquire if your issue is resolved, or if there is anything else
I can assist you with...
Cheers!
IrishDruid
Hi,
Well, you can try the UK website:
http://www.whirlpool.co.uk
Minor components like capacitors, IC's, etc can be obtained from most local electronics shops, as long as you know the specifications.
I am sure most US based websites (like repairclinic.com) also ship out worldwide, probably at a slightly higher rate to cover handling and postage, etc.
In my honest opinion, however, it would be best to get a qualified technician to take a look, as a DIY job could just ruin things further. Since I am not actually able to physically view the machine, this is the best advice I can give.
BTW, have you gone through the links I provided? Try going through them if you'd still like to try a DIY. It should prove helpful. But again, I must warn you, the advice I have given is just a general diagnostic/troubleshooter. There could be any number of things that might cause the issue you are having. Only a manual inspection by a qualified professional can rctify this issue.
Hope this helps, and good luck!
IrishDruid
If you ask me, I think you may have to replace the capacitor again..
You are most welcome, SPENNA. If you need more assistance in future, please reply in the comments box here and I will assist you as best I can.
Please take a moment to assign me a Fixya rating if you think my solution provided you, or led you to a resolution. It would be much appreciated :)
Thanks in advance,
IrishDruid
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Check for the broken bearing or dis aligned motor rubber belt..
Thank you
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motor is direct drive type no belt.How do I check the broken bearing thanks
DO YOU MEAN THE AGITATOR INSIDE THE TUB?
HI NO MOVEMENT ON THE DRUM AT ALL THEREFORE I ASSUME THAT THE BEARINGS ARE FINE, i HAVE CHECKED THE DRIVE MOTOR TO TRANSMISSION COUPLER. SEEMS TO BE OK ie IT TURNS, AND THE RUBBER CENTRE PIECE IS IN PLACE.DOES THAT SEEM RIGHT
Hi Irishdruid
tried the switch no joy
not sure about my ability to strip down to see if clutch mechanism is faulty .
Was wondering if there is a way of identifying a clutch fault without complete strip down.
Also I am wondering if the parts will be available in the Uk . Found one site that is selling the capacitors over here but they dont appear to have much else for that model.Just biught a new capacitor to try that as the one fitted bythe engineer was not a genuine whirlpool part. If you knopw of companies that would ship parts to the uk I would be grateful
Thanks
Spenna
I am waiting to replace the capacitor when it arrives. DOnt think i will go as far as the clutch by myself, thanks for your help
spenna
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