I am not getting any kind of signal on my home phone, and I've already checked to make sure all the phone are hung up correctly. Can you please contact me on line or on my Cell phone at (915) 861-0425 My name is Dora Reyes
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The fact that it just rings when you call it indicates your line is open, which could be a wiring issue at a modular jack, or the modular cord between the jack and the phone, if it isn't just that it came unplugged.
I keep an old touch tone phone handy to act as a test phone to rule out a failed phone. With today's network terminations a customer can access a test jack outside your home/premise to test the line provided by the phone company before it heads inside to your phone wiring. If the phone works there at that modular jack, the issue is inside, if it doesn't, the issue is with the line to the phone company.
Once you narrow it down to inside wiring you can inspect any or all modular jacks to make sure the red & green wires are not broken at the screw terminals and that the modular jack wires are indeed firmly tightened to the same color wire terminal screw.
And last, another phone on the same line that is off-line or not hung up could cause the phone company equipment to isolate your line until the phones are hung up for a period of time to restore the line. So check that all phones are hung up, even cordless ones associated with the base on that particular line.
Look for an internal setting that disables the ringer. This can be a ***** because most of us don't bother to customize phones like this and we never keep the manuals.
Check the manufacturer's web site for instructions or a manual.
There could be an external control to turn it down or off. The old 500 phone (black, rotary dial) had a metal dial you could spin to turn down the ringer.
You can always check a residential line by connecting to the demarc where the telco wires end and yours begin. Connect there and call in with your cell phone.If you get through, there but not using house wiring the fault is in wiring you own and you must pay to fix it. Don;t forget to reconnect the house when you are done.
When someone calls you and your phone behaves this way, does the caller get disconnected? The phone may be causing this, but it may also be due to trouble in the telephone line itself. The trouble is caused by defective wiring, a partial short circuit. When you pick up your phone to call out, the voltage on the phone line is low and it works normally. When you get an incoming call, a high voltage is sent to ring the phone. Because of the partial short, the phone company's equipment thinks you've answered the call as soon as the ringing starts. But you haven't picked up the phone, so the phone company's equipment thinks you've hung up and disconnects the call. The result is that short burst of ringing.
Disconnect the cordless phone base unit from the line and try another phone. If you still have the trouble this confirms the line is at fault. You'll need to contact your phone service provider for service. If it's in the outside wiring, they're responsible for repair. If the problem is in your home wiring, you may need to pay them unless you have a wiring maintenance plan.
If the problem goes away when the cordless base is disconnected, then it's time for a new phone.
Sorry, but there is no way to get this phone to work on your normal residential phone jack. It was designed to be used as part of a key system, which requires the control system (also called the KSU). The phones are a proprietary digital design and only work when attached to the proper KSU. Unless you want to try locating the rest of the system on eBay or purchase through some other vendor, all you can do with the phone is use it as a paperweight.
Just some Tips - Do you have any other phones or fax machine in the house? Check to make sure they are all hung up or press the off/ hang up button. If so, disconnect them until one brings back a dial tone when disconnected Also try cleaning the charger contacts with an eraser to the charger sends a signal that the phone is hung up.
Hope this helps!
Ours behave similarly. The solution is to position the "base" (one connected to the phone lkine physically) in the center of the home so that the limited range can reach the remote phones at the periphery.
These phones operate at 1.9GHz. At that microwave frequency radio signals do not penetrate walls and floors very well. 2.4 GHz phones suffer increased "path loss" and are no better. The solution for any of these microwave phones is more transmitter power, which is illegal.
900 mHz phones actually work better because at 900 MHz nature offers less signal path loss", but try to find them in stores! For the same transmitter power level a 900MHz phones will have noticeably greater range.
The 1.9GHz D.E.C.T. phones also operate differently from other types of cordless phones and I believe that also contributes to dropped calls and the phone's inability to ring when a call arrives. At the fringe of its range you can see how it struggles to establish a link. Once established it will work well and then simply drop the call when you least expect. I am not a fan of the DECT phones, but they do not interfere with 2.4 GHz wireless routers, etc.