The phone no longer takes messages. You call and it just rings and rings and rings. It says it has 50 new messages. If I hit the "line 1" the "line 2" or the "delete" buttons, the display says "mailbox is busy!"
I had the same problem for months until I had a power outage and it cleared my phone. Try unplugging it for 10min or so.
Try unplugging your corded base unit, then replug. It should reset. Then you'll be able to go in and delete those messages.
I just had a similar problem with the "mailbox is busy" message while trying to retrieve messages. Instead of unplugging the power source as someone else suggested, I was able to solve the problem by unplugging the telephone line from the back of the phone. I was then able to retrieve messages. Then I plugged the telephone line back in and everything is working fine. This might work for your problem as well.
"mailbox is busy" error when I tired to access through "menu" or when hitting mailbox button. So couldn't get into the "mailbox menu" to set time, etc. I believe I got this error after a circuitbraker blew. Tried other suggestions with no luck. This is what worked for me:
menu>set up base>deregister all (this means all handsets)> (when prompted "are you sure? hit>yes. Wait a moment until you hear a tone which means the base no longer recognizes handsets. Then follow instructions for re-registering a handset in the manual page 43. Viola!
this worked for me after the unplug methods failed
×
I can no longer call in from remote location and pick up my messages. What is the process (code) for doing this?
When I'm on line 1, I can not hear the ring from line 2 if somebody calling me. what can I do?
I had to call the UK last week, and now the display on my phone only reads the number that i called. it wont go away and i can't check caller id or anything. i have unplugged the phone but it made no difference. what can i do to make this go away
4,119 views
Usually answered in minutes!
Messages are not recorded. When one calls in, it rings and rings and does not answer. When I try to reset the mailbox, it does not let me get in. The display reades: MAILBOX IS BUSY! The explanation in the manual says: Another handset (or base) has accessed the answering system. The manual does not explain how to resolve the problem. I am wondering if I can de-register all handsets and or bases...If you know of a fix, please let me know.
my mailbox "line 1" is flashing when I press it, the message "mailbox is busy" appears.
I tested calling my number from my second line. I then pressed the blinking mailbox and again got the same message "mailbox is busy"
After hanging up and picking up the phone, I did the Comcast beeping indicating I had a message instead of the regular line free signal.
I dialed my own number to retrieve my message the Comcast way and could hear it, it was probably recorded by Comcast not my At&t phone.
Normally, if I'm talking and a second call comes in, it is recorded in this way.
One of the four units, the main power source phone and handset, works, the others do not all of a sudden. I have tried a new battery and unplugging the power source on the remote chargers. No avail.
My 5.8 Ghz CORDLESS phone does not answer my messages anymore. All the caller gets is: "mailbox" to leave a message that I cannot hear anyway.
How do I reprogram my phone so I can get my answering machine to register messages left for me???
answering machine part of the phone stopped working for no reason!
does anyone know how to set up a voicemail on this phone?
×