Question about AT&T EP5962 Phone
The phone no longer takes messages. You call and it just rings and rings and rings. It says it has 50 new messages. If I hit the "line 1" the "line 2" or the "delete" buttons, the display says "mailbox is busy!"
I had the same problem for months until I had a power outage and it cleared my phone. Try unplugging it for 10min or so.
Posted on Feb 25, 2009
Try unplugging your corded base unit, then replug. It should reset. Then you'll be able to go in and delete those messages.
Posted on Dec 31, 2007
I just had a similar problem with the "mailbox is busy" message while trying to retrieve messages. Instead of unplugging the power source as someone else suggested, I was able to solve the problem by unplugging the telephone line from the back of the phone. I was then able to retrieve messages. Then I plugged the telephone line back in and everything is working fine. This might work for your problem as well.
Posted on May 01, 2009
I can no longer call in from remote location and pick up my messages. What is the process (code) for doing this?
Posted on Jun 14, 2010
When I'm on line 1, I can not hear the ring from line 2 if somebody calling me. what can I do?
Posted on May 10, 2010
Tips for a great answer:
Usually answered in minutes!
Step 2: Please assign your manual to a product: