Question about Kenmore Washing Machines
I'd pull the cabinet and check the coupler again.
If the holes aren't aligned exactly, the coupler can slip, and/or one of the prongs could break off.
It's also possible that the plastic pieces of the coupler weren't fully seated on their shafts. Use a 1/2 inch or larger socket to make sure they are fully and evenly seated.
Since you didn't have to pull the gearcase, clutch or drive tube, the problem points to a bad coupler.
Posted on May 14, 2010
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Posted on Jan 02, 2017
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