My creative wont turn on and it is fully charged.

Hi my creative zen 8gb when turned on states that the ear phones are not connected, and loses all power even though it has been fully charged after one use

Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.
http://support.creative.com

try to charge it again, if it's still dont work, creative can fix it, you have do ship it first with them.browse the creative websit.:)

First try resetting it = To reset your zen = Put a pen head in the hole under the power button for 20 seconds.

A depleted battery may have any of the following symptoms:
The charging icon is missing
The blue power LED is not blinking
The player turns off immediately when it is disconnected from its power supply
Not showing any signs of activity (with the exception of the blue power LED)
No LCD display
The player is not detected by Windows or any programs
If the player shows the above symptoms, download the firmware below and follow the step by step instructions to install the firmware update.

http://www.creative.com/support / downloads, firmware.

May have to format if nothing eles works.


http://www.creative.com/support/ downloads

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Try to switch it ON when it is connected with USB or charger. If it turns ON then batteries require replacement.

I had the same problem but it powered up after I removed the cover and wiggled the battery.

I hope this helps.

Martin

I would request that you return the MP3 player to its rightful owner

damn yo...i have the same problem....today all of a suden i turned it on, the green light stays on for about 5 seconds, then it just turns of, and its 80 percent charged!!

make sure it isnt in lock mode, then try charging it. is the battery is in correctly? hope this helps :)

ok! easy solution for you^^ 1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do: set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down. 2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector. your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^