I have a creative zen sleek photo and I was listening to it one day and it just stopped playing. Now, the screen won't light up, my computer won't read it, the blue light on the power button will stay on when it is plugged in but as soon as you turn it off and turn it back on again the light jst flashes and goes off again.
Ok! easy solution for you^^
1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do:
set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down.
2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector.
your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^
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Try this...Push a pin into the reset hole at the bottom of the player while at the same time holding down the play and power buttons. Next on the recovery screen that shows up, run the ":clean-ip" function. Then try again to import the music files.
What you have to do is flash the firmware. And this is another huge problem. If you have WMP 11 you have to downgrade/uninstall it from you computer or use a computer that doesn't have it on. Next connect your MP3 player after you have: 1. cleaned it 2. formated it (you get to the recovery menu by holding play/pause sign and inserting a paper clip into the reset orifice. Once it is recognized a menu will pop up asking you if you want to do various things, one of them is to sync or add files to your player using WMP 9 or 10, depending on the machine you have. CLICK that option. Next you have to run the firmware application provided on the Creative website and that will flash your player with the firmware. It should work fine afterwards.
Make a backup of of the files if you care about them before you start this adventure.
I gave it a whack on the back of the MP3 player out of frustration, and lo and behold! it works fine! i don't think this is a very orthodox method, but i'm a bit happier now! I wouldn't recommend this as an everyday method of fixing it, but it's helped me.
It's probably too late for your nees but for future users, push a pin into the rest hole on the bottom of the player while AT THE SAME TIME holding down the play and power buttons. Yes, I know you need three hands to do this. That should bring up a recovery screen Try "Clean-up" on that screen.