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Question about Creative Labs ZEN SLEEK MP3 Player

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My mp3 player wont work

I have a creative zen sleek photo and I was listening to it one day and it just stopped playing. Now, the screen won't light up, my computer won't read it, the blue light on the power button will stay on when it is plugged in but as soon as you turn it off and turn it back on again the light jst flashes and goes off again.

Posted by Bobby Sheaffer on

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Ok! easy solution for you^^ 1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do: set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down. 2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector. your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^

Posted on Jul 13, 2007

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