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The printer uses several ways to show ink levels. When you replace the cartridge it askes if it has been replaced, Say yes and it sets the ink level monitor to full. As the cartridge empties it them checks through an electronic eye system through the cartridge. When it cannot see any ink it says it is empty.
Replace the cartridges and it should fix the problem.
If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.
I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.
I installed a new cartridge in place of the empty cyan, and that fixed it.
If you bought an ink refill kit, then there should be a bellows with a fine needle tip filled with ink and a rubber stopper. There should have been instructions included with the kit.
If you only bought the bellows and there's no instructions or rubber stopper, then I'm afraid you are missing some pieces. You need more than just the ink to refill the cartridges correctly, or else they will leak all over the inside of the printer.
Something that has worked for some Brother owners to get cartridges recognised.
1. With your MFC powered up, open it up and remove the cartridge you are
having a problem with, then close the MFC, leaving it powered up. It
should report that there is no cartridge in the machine.
Still
with the MFC powered up, open it up and reinsert the ink cartridge,
then close the MFC. It should either ask if you have replaced a
cartridge or go into its cleaning mode.
Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".
Unplug printer from power. Wait a minute. Take all carts out. Plug machine to power. mfc demands carts. Reinsert carts (have a look if they all filled with ink!!). If asked press 2 (No change) despite you use a new cart press 1 Yes cart changed.
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