Our picture seems to large vertically..we can only see the bottom of the words at the top of the screen, such as school closings or the running order of a nascar race. I cannot locate the owners manual for the tv either. Please help!
I had the same problem and tried everything with the tv to get it back to normal. I would look for what was suggested by tvtek, but also look on your cable remote or box for an "aspect" button. That fixed my problem. If your problem occurs with DVDs as well then you may have another issue, but if it is with cable only, try this. When I called our cable company the tech said alot of people this button without even knowing it.
I just had this problem. None of the size adjustments on the tv remote would reduce the picture size properly. The cable remote had a button called HD ZOOM. Pressing this button restored a normal picture.
You will be looking for a "format", "picture size" or "screen size" button on your remote as the TV is most likely in the zoom mode. If you have HD satellite or cable, there is a possibility that one of those is stretching the picture out as well.
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its an ilo 32 lcd tv
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