Question about Motorola Mobility H500 Wireless Headset

2 Answers

Can not hear on bluetooth

Hi. I recently brought a bluetooth headset H500 charged it up and paired it up with my phone. I can hear everything clearly but no one can hear me when I speak. I tried everything to fix it do you have any suggestions? mine is worse, I can do everything (ie access apps, place a call, even answer a call - which proves that the mouth/ear pieces work) but when on a call, no one can hear me and I cannot hear anyone.

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  • rlobue Jan 10, 2008

    Does mute make the earpiece not work? I don't get tones when pressing the two buttons and releasing. Again, I can talk on the thing, launch apps, place calls, answer calls, but when connected to a call, I hear nothing and no one can hear me.

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Hi,

Did you check that you didn't by mistake activate mute? Also, check that there is nothing obstructing the microphone hole on the headset.

Posted on Jan 10, 2008

  • 4 more comments 
  • Damen Wong
    Damen Wong Jan 10, 2008

    If it is indeed on mute. Press both volume buttons at the same time (you will hear two ascending beeps) during a call to unmute.

  • Damen Wong
    Damen Wong Jan 10, 2008

    I mean you will hear two descending audio tones...not ascending...

  • Damen Wong
    Damen Wong Jan 10, 2008

    Here is pic of the procedure.

  • Damen Wong
    Damen Wong Jan 10, 2008

    When you mute the headset it only deactivates the microphone but not the ear speaker. Could you please tell me which phone you are using?

  • Damen Wong
    Damen Wong Jan 10, 2008

    I would advise unpairing and repairing the headset.

  • Damen Wong
    Damen Wong Jan 10, 2008

    Did you press the two buttons at the same time?

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Did you check the volume?

may placing a call check the volume at that time for the Phone.

Posted on Jan 10, 2008

  • 1 more comment 
  • Waqar Khurshid
    Waqar Khurshid Jan 10, 2008

    thats what i told you about the volume.

  • Waqar Khurshid
    Waqar Khurshid Jan 10, 2008

    thats what i told you about the volume.

  • Waqar Khurshid
    Waqar Khurshid Jan 16, 2008

    did the picture sent by otacon solve the prob?

    thats the best example

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