Hi: Right now , it does not print as the red light is on even after changing 2 toner. No sound , and no green light, no paper jam. Don't know what to do now!

Jose Cada

• 3530 Answers
• Posted on Jun 03, 2011

SOURCE: I have frequent jamming of paper. I have learned

Welcome to Fixya

This is usually a paper jam problem when you see a pepr red light that is ON.

First take off the front cover. Pull the tabs on the side. Pull out the big toner and cartridge. Do you see the blue tab? Slide the tab from right to left 30 times. Pull out the black cartridge and check for a paper jam. Replace the cartridge and toner and reinsert into the printer. Turn the printer on and see if the light goes on.

If that doesnt work, open the back cover and pull down the black cover to see if there is any paperjam on the roller.

Turn off your printer. However you are connected, whether it be usb or other please unplug. Hold down the go button and turn the printer on. Keep the go button down the whole time. All led's should be lit. Release the go button. Let the printer do its thing for a second. Hit the go button 8 times exactly. This resets everything. Plug your usb or other back in.

If this still hasn't helped, try one last solution.

Open the back cover again and pull down the black cover. Do you see the little one inch tab holder in the middle. Keep an eye on your paper light and move it to the left and push it up to the roller, if that doesnt work move it to the right and then push it up. Keep an eye on the red paper button. fiddled and forced the tab to the left and you should see the green ready light go on.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Instant Repair Help over the Phone

6ya.com

Save Time & Money by instantly connecting to...