Samsung Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

You need to change the software of your printer by going to TECH mode and sending some files to the printer.Give me you email so i can send you the instructions and the software if you want to.

Samsung SCX-4300... | Answered 2 days ago

- PROBLEM: I'm using a refilled toner / NOT original Samsung (supplier: Peach, Switzerland)
- SOLUTION: 1. Remove the toner 2. Simply put a tape over the four metal contacts on the backside of the toner 3. Insert the toner
- It will now print, the printer says "low toner" & the LED status light is red - just ignore! It still work well....
- EXPLANATION: the chip (behind the four contacts) seems not be needed. I used a compatible 3rd party toner (Peach, Switzerland)
- Observation: The refilled toner worked well for the first 2-3 weeks, then suddenly I had this error message.

Samsung SCX-4300... | Answered 3 days ago

i need to know what you try and get that error

Samsung Office... | Answered on May 16, 2019

how can i solve this error

Samsung... | Answered on May 16, 2019

Contact Samsung Support give model number and tell them what you need or are trying to do.

Samsung Xpress... | Answered on May 15, 2019

Hi, If the HDD still spins up then you may be able to plug it in to another computer as a secondary and then either be able to view and copy the data straight from there ir if it unaccessible in normal ways there is software that will be able to view and copy off most of your data.

If the HDD is stuck or jammed and does not spin then unfortunately there is not much chance of getting anything.

Let me know how you go

Samsung ML 2010... | Answered on May 14, 2019

Samsung would be a possible source.

Samsung Office... | Answered on May 13, 2019

i changed fuse 4521F , but : (cru fuse error) ???

Samsung SCX... | Answered on May 09, 2019

Check the preferred settings to see what size of paper it is set to print. Sometimes the paper settings change and it is printing to a smaller size of paper.

Samsung Office... | Answered on May 07, 2019

I know this is an old post, but I thought I'd add this bit of info. I just fixed my ML-2010 by first replacing a torn pickup tire, but it still kept picking up multiple pages. I read a different post where the person traced it to a bad solenoid that was sticking in the open position as he described it. He replaced the solenoid, but on mine the solenoid was working, but I found it was sticking when closed. It is supposed to close and open once at the start of each page. Mine would close and stay closed sometimes until the start of the next page which would, of course, cause another pulse to energize the solenoid. I found it was due to a deteriorated thin half moon-shaped foam pad on the top of the solenoid's electromagnet that would cause the part that gets pulled in to stick to it for a couple of seconds before the spring would overcome the pad's stickiness and release it. I replaced the foam pad with a then piece of sticky-back felt that I cut to fit. When I reassembled it, it worked perfectly.

The way to get to the solenoid is to pull the covers, take the power supply boards off the back(as one unit, attached to a metal baseplate) and remove the panel underneath it, noting the screws and connections along the way. On the side where the solenoid is attached, I also saw a "split" gear that appeared to have a mark showing how they matched together, so be sure to realign the marks if they become separated before reassembly. Beyond that, it was a simple inexpensive repair. As these machines age, I would bet this is a major cause of this issue.

Samsung ML-2510... | Answered on May 06, 2019

I noticed that the orange cancel button was jammed down. I couldn't prise it up, but was able to release it by tapping firmly the top of the printer near the button. As soon as it popped up - the buttons stopped flashing

Samsung ML 2010... | Answered on May 06, 2019

Uninstall all drivers in USB and CD-ROM!
Restart system..
Start fresh installation.

Samsung Office... | Answered on May 06, 2019

Nothing to do with FIXYA dot com. Contact your local television station consumer advocate.

Samsung Office... | Answered on May 02, 2019

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