The
scanner light works and it moves. When the page prints, only approx.
1/4" on one side appears. The rest of the page looks like static on a
television with colored streaks in it. We have installed it again and tried everything we know.
Can you help.
1. does scanning from the pc looks good ?
2. printing photos from the pc looks good ?
3. does standalone copy (placing image on the scanner bed then pressing the COPY button on the printer) looks good ?
SOURCE: scanning trouble PLEASE HELP!!!
First try to make a copy from the printer if the copy is fine then there is the problem with drivers , if the copy is blurred or as the same problem then its a hardware problem in the printer ,if the copy is fine then you need to install the lastest drivers from this website install scan drivers :
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58773&prodoid=56291070&infoType=Downloads&platform=All
Good luck...
Checking replaceables
If you experience frequent paper jams or printing problems, check the
number of pages the machine has printed or scanned. Replace the
corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
• Supplies Info: Prints the supply information page.
• Total: Displays the total number of pages printed.
• ADF Scan: Displays the number of pages scanned using the ADF.
• Platen Scan: Displays the number of pages scanned using the
scanner glass.
• Imaging Unit, Transfer Belt, Fuser, TransferRoller, Tray1
Roller: displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.
when you reach the imaging unit reset it then try, it should work then
170 views
Usually answered in minutes!
1. no, even the "preview" of the scan looks on screen exactly how it prints. (static with colored lines in it)... and it will even save the image that way)
2. yes, printing photos and documents from pc are not a problem
3. no, will print the static and colored lines
When I try to scan anything the entire page comes out like coloured static on the entire page except for the outer edges, this area still shows up. Gone through all restart and reinstall motions, even leveled it out to make sure it was flat....no good, anyone with an answer to this problem please let me know
Same exact problem
http://img.photobucket.com/albums/v313/s...
That is what it does, 100% of the time, mostly without the little snippet it showed. I got lucky that time.
I have the same exact problem as stated. I put a document to copy facedown on the scanning bed, adjust the paper size, type, etc and push start button. Most of page prints as if it's static on a screen, yet 1" on one size prints perfectly in both color and B&W. I've tried switching the paper size, type, quality, changing cartridges, aligning, restarting, etc. without any luck. Any suggestions?
I also have the same exact problem as stated. I put a document to copy facedown on the scanning bed, adjust the paper size, type, etc and push start button. Most of page prints as if it's static on a screen, yet 1" on one size prints perfectly in both color and B&W. I've tried switching the paper size, type, quality, changing cartridges, aligning, restarting, etc. without any luck. Any suggestions?
Tries to scan but only small section on top prints. The rest is just like static on a TV screen
Just the first and last 2 or 3 letters or numbers apear on either side of the static line down the middle of the page. The same shows in the scanned image on the monitor...The static strip is 6 & 3/4 inches wide, so you still see part of the documents on either side...any idea's???
I also have the same exact problem as stated. I put a document to copy facedown on the scanning bed, adjust the paper size, type, etc and push start button. Most of page prints as if it's static on a screen, yet 1" on one size prints perfectly in both color and B&W. I've tried switching the paper size, type, quality, changing cartridges, aligning, restarting, uninstall and reinstall drivers, etc. without any luck. The printer part works just fine, only when I copy or scan
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