Question about Epson Stylus CX7800 All-In-One InkJet Printer

1 Answer

Scanning trouble PLEASE HELP!!!


The scanner light works and it moves. When the page prints, only approx. 1/4" on one side appears. The rest of the page looks like static on a television with colored streaks in it. We have installed it again and tried everything we know. Can you help.

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  • ebony333 Jan 03, 2008

    1. no, even the "preview" of the scan looks on screen exactly how it prints. (static with colored lines in it)... and it will even save the image that way)
    2. yes, printing photos and documents from pc are not a problem
    3. no, will print the static and colored lines


  • Anonymous Jan 12, 2008

    When I try to scan anything the entire page comes out like coloured static on the entire page except for the outer edges, this area still shows up. Gone through all restart and reinstall motions, even leveled it out to make sure it was flat....no good, anyone with an answer to this problem please let me know

  • samtait Sep 10, 2008

    Same exact problem

  • Anonymous Sep 25, 2008

    http://img.photobucket.com/albums/v313/s...

    That is what it does, 100% of the time, mostly without the little snippet it showed. I got lucky that time.


  • Syl Mello Sep 27, 2008

    I have the same exact problem as stated. I put a document to copy facedown on the scanning bed, adjust the paper size, type, etc and push start button. Most of page prints as if it's static on a screen, yet 1" on one size prints perfectly in both color and B&W. I've tried switching the paper size, type, quality, changing cartridges, aligning, restarting, etc. without any luck. Any suggestions?

  • ematthys Oct 03, 2008

    I also have the same exact problem as stated. I put a document to copy facedown on the scanning bed, adjust the paper size, type, etc and push start button. Most of page prints as if it's static on a screen, yet 1" on one size prints perfectly in both color and B&W. I've tried switching the paper size, type, quality, changing cartridges, aligning, restarting, etc. without any luck. Any suggestions?

  • boolie426 Oct 04, 2008

    Tries to scan but only small section on top prints. The rest is just like static on a TV screen

  • saintamc Dec 04, 2008

    Just the first and last 2 or 3 letters or numbers apear on either side of the static line down the middle of the page. The same shows in the scanned image on the monitor...The static strip is 6 & 3/4 inches wide, so you still see part of the documents on either side...any idea's???

  • mac85364 Dec 19, 2008

    I also have the same exact problem as stated. I put a document to copy facedown on the scanning bed, adjust the paper size, type, etc and push start button. Most of page prints as if it's static on a screen, yet 1" on one size prints perfectly in both color and B&W. I've tried switching the paper size, type, quality, changing cartridges, aligning, restarting, uninstall and reinstall drivers, etc. without any luck. The printer part works just fine, only when I copy or scan

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  • Epson Master
  • 1,879 Answers

1. does scanning from the pc looks good ?
2. printing photos from the pc looks good ?
3. does standalone copy (placing image on the scanner bed then pressing the COPY button on the printer) looks good ?

Posted on Jan 03, 2008

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Posted on Jan 02, 2017

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Ajkill
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SOURCE: scanning trouble PLEASE HELP!!!

First try to make a copy from the printer if the copy is fine then there is the problem with drivers , if the copy is blurred or as the same problem then its a hardware problem in the printer ,if the copy is fine then you need to install the lastest drivers from this website install scan drivers :


http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58773&prodoid=56291070&infoType=Downloads&platform=All



Good luck...

Posted on Oct 22, 2008

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Scanning trouble PLEASE HELP!!!


First try to make a copy from the printer if the copy is fine then there is the problem with drivers , if the copy is blurred or as the same problem then its a hardware problem in the printer ,if the copy is fine then you need to install the lastest drivers from this website install scan drivers :


http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58773&prodoid=56291070&infoType=Downloads&platform=All



Good luck...

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