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Posted on Oct 08, 2009
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My kenmore elite model 596.73509201 just stoped cooling things, i did take the cover off bottom and vacume off the coils, they were very dusty and pulled it out to clean behind, but with nothing in it it is still not cooling down, what could be wrong and is it expensive to fix??? thank you Kim

  • k_picinich Oct 08, 2009

    my kenmore elite 7350 bottom freezer stopped cooling, it sounds like the compressor is running , do i have to open the back of the refrig to get to this evaporator tray?

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  • Master 11,896 Answers
  • Posted on Oct 08, 2009
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Hello. First thing you want to do is listen to see if you can hear the compressor running. It is the round tank in the back. this holds and pumps all the freon through your unit. If it is not humming, then it will not cool. This is probably the most expensive part. Around $250-$400

If compressor is running, then you will want to look in the evaporator tray attached to top of compressor. It should have some water in it. If not, check that the drain tube above it is not blocked. If so, unclog it.

If all this is working fine, then your problem is in the temperature control unit. Either temp control itself, or the temperature sensor which is located inside the and above freezer panel.

Last possible cause would be the control board which also runs to the compressor and can automatically shut the compressor off it it reaches a certain temperature.

The best bet is to get manual and any parts at www.repairclinic.com

  • Anonymous Oct 08, 2009

    It is in very back (behind of fridge) built on top of compressor.

    It is most likely the temperature unit. Either sensor or control. Unless the unis is very old and could of lost it's freon, but very rare that this happens.


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  • Master 8,619 Answers
  • Posted on Oct 08, 2009
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Hi



Thanks for using FixYa. In a self-defrosting freezer, poor cooling often results from a heavy frost build-up on the evaporator coils. To access these coils you need to remove panel inside the freezer. If there is any frost or ice build-up on the inside walls, ceiling, or floor it’s sign of frost build-up and it means a problem with the self-defrosting system.

Freezers should self-defrost three to four times in 24 hours. In case a component in the self-defrosting system fails, the freezer continues to try to cool, instead. Eventually, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There is some cooling as the coils are frozen. But with no air flow over the coils, the cooling is quite limited and the freezer isn't cold as normally it should be.


To check the de frosting system problem, you need to remove all of the perishable food from the freezer, turn the thermostat to off, leave the door open for 24 to 48 hours to "manually" defrost the freezer. After the frost and ice build-up is completely melted away, turn the thermostat back to a normal setting. If it is cooling properly, it indicates a problem with one of these components in the self-defrosting system:

  • The defrost timer – To test this, manually advance the defrost cycle. The unit should advance itself out of the defrost cycle in about 45 minutes.
  • The defrost thermostat – This allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on.
  • The defrost heater – You can test this for continuity using an electrical meter.

Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks

Rylee

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