Canon PIXMA MP830 All-In-One InkJet Printer Logo
Posted on Dec 24, 2007

Error - Paper Output Slot

Hello,

My printer says: ERROR
Paper Output Slot
The paper is jammed clear the paper & press OK

I don't have a paper jam. I have followed the troubleshooting guide recommendation. However, nothing I do will clear this up. HELP! :)
This is my home office printer.

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  • Anonymous Jan 03, 2008

    Same here!

  • Anonymous Feb 09, 2008

    MP830 has an error indicating "Paper Output Slot The Paper is Jammed. Clear the paper and press OK". The alarm light is also on. No paper was found in any of the locations and the machine won't clear the error when pressing OK. The unit will turn off with the power button , but won't turn back on w/ the power button. Pulling/reinstalling the power plug will allow the machine to re-initialize and feed a piece of paper through the machine properly, but the error code pops up again.

  • mtross Feb 12, 2008

    Same problem. There is absolutely nothing in the machine, yet it keeps displaying the message "paper output slot. The paper is jammed." I have unplugged it, checked the entire unit, etc. Nothing works! This must be a glitch with this printer. Help!!

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6 Answers

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  • Posted on Sep 01, 2012
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Same error, but could see anything in the slot at all from either end. Our solution, we manually turned the roller wheel inside the pronter and forced a piece of paper through. After pushing and pulling the paper back and forth a couple times, a hair band came out (presumably the handy work of our 18th month old daughter). Problem solved.

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  • Posted on Mar 18, 2009
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Same problem with my mp600. Turns out I had a black twisty-tie in it. Must have fallen in from the top and ran through the printer as far as it could but got stuck on the way out. I pulled it out and presto!

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Anonymous

Thank you for all the above feedback, it has solved my problem by making me inspect my printer more closer.

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Anonymous

Thanks guest for solution#2.... you are a lifesaver (or should I say printersaver!).
I had exactly same error message on my Canon PixmaMP760 and was pulling my hair out as despite a thorough inspection and cleaning of the output (tray+rollers) stage I could find no paper or other foreign body jamming anything.I powered down and even removed mains feed but the error message reappeared when printer was powered up again.
On reading your post I inpected the paper FEED area at back of printer and found a small sliver of paper sticking out of the intake slot.I removed it with some tweezers and Hey Presto my MP760 cycled back into life.
MAYBE CANON SHOULD BE MORE PRECISE WITH THEIR ERROR MESSAGES ie SORT OUT THEIR INPUT STAGES FROM THEIR OUTPUT STAGES!!!!!!!!

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Anonymous

Guest Update for MP830 on Feb. 9 "Paper output slot" issue solved. As a last ditch effort before buying another printer...(I had tried all the fixes on fixyourownprinter.com), I carefully inspected the paper feed area at the back of the printer (right back side where the verticle feed tray is). I was trying to determine the cause for a brief "paper like" flapping noise when the rollers turned. Buried beneath the large drive wheel was a piece of plastic wrap from an ink cartridge....I plucked it out with a dental pick and NO MORE PROBLEM!!!! Printer works fine. Goes to show there really was a problem even though the paper fed fine.

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  • Posted on Feb 13, 2008
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I had the same problem, I tried clearing everything, and ended up sending the printer back to Canon for replacement.

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