Question about Canon PIXMA MP830 All-In-One InkJet Printer
My printer says: ERROR
Paper Output Slot
The paper is jammed clear the paper & press OK
I don't have a paper jam. I have followed the troubleshooting guide recommendation. However, nothing I do will clear this up. HELP! :)
This is my home office printer.
Same error, but could see anything in the slot at all from either end. Our solution, we manually turned the roller wheel inside the pronter and forced a piece of paper through. After pushing and pulling the paper back and forth a couple times, a hair band came out (presumably the handy work of our 18th month old daughter). Problem solved.
Posted on Sep 01, 2012
Same problem with my mp600. Turns out I had a black twisty-tie in it. Must have fallen in from the top and ran through the printer as far as it could but got stuck on the way out. I pulled it out and presto!
Posted on Mar 18, 2009
Thank you for all the above feedback, it has solved my problem by making me inspect my printer more closer.
Posted on Aug 02, 2008
Thanks guest for solution#2.... you are a lifesaver (or should I say printersaver!).
I had exactly same error message on my Canon PixmaMP760 and was pulling my hair out as despite a thorough inspection and cleaning of the output (tray+rollers) stage I could find no paper or other foreign body jamming anything.I powered down and even removed mains feed but the error message reappeared when printer was powered up again.
On reading your post I inpected the paper FEED area at back of printer and found a small sliver of paper sticking out of the intake slot.I removed it with some tweezers and Hey Presto my MP760 cycled back into life.
MAYBE CANON SHOULD BE MORE PRECISE WITH THEIR ERROR MESSAGES ie SORT OUT THEIR INPUT STAGES FROM THEIR OUTPUT STAGES!!!!!!!!
Posted on Jul 17, 2008
Guest Update for MP830 on Feb. 9 "Paper output slot" issue solved. As a last ditch effort before buying another printer...(I had tried all the fixes on fixyourownprinter.com), I carefully inspected the paper feed area at the back of the printer (right back side where the verticle feed tray is). I was trying to determine the cause for a brief "paper like" flapping noise when the rollers turned. Buried beneath the large drive wheel was a piece of plastic wrap from an ink cartridge....I plucked it out with a dental pick and NO MORE PROBLEM!!!! Printer works fine. Goes to show there really was a problem even though the paper fed fine.
Posted on Feb 10, 2008
I had the same problem, I tried clearing everything, and ended up sending the printer back to Canon for replacement.
Posted on Feb 13, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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