I have the same problem, my black 3eBK will not print

If you open the preferences option for your printer there should be a maintenance tab with easy options for cleaning and checking the results. The alternative is to use the menu directly on the printer: 1. Press Menu twice to show "2. Maintenance" 2. The first option is NOZZLE CHECK 3. Press OK This should give you a print showing the current state of each colour. If there are any missing lines in 3eBK or lines in any colours then perform the head cleaning below. 1. Press Menu twice to show "2. Maintenance" 2. Press + to show "CLEANING" 3. Press OK Repeat the nozzle check after each clean. If not improved after three attempts try a deep clean as below (cleaning uses up ink) 1. Press Menu twice to show "2. Maintenance" 2. Press + twice to show "HEAD REFRESHING" 3. Press OK Repeat the nozzle check. If still not printing correctly there are various external solutions available to clean the print head such as http://www.printheadhospital.co.uk/canon-hp-printhead-cleaning-kit.html

Check if there is a tape over the top vent intended to let air into the ink tank and so ink can flow out to the writing head.

lean The Print Head Nozzles (Windows) The following contains instructions to check the nozzles for poor print quality and perform cleanings of the print head nozzles as necessary. If print results are faint or streaks are printed, the print head nozzles may be clogged. Print quality can be improved by performing print head cleanings or print head deep cleanings. aution: Only used the approved methods below to clean the print head. Use of other methods may further clog the nozzles on the print head and may cause permanent damage the print head.
Note: It is important to check the cleaning results by printing Nozzle Check Pattern after each cleaning. Cleaning and Deep Cleaning consumes a certain amount of ink. Only perform a cleanings when necessary.
Print a Nozzle Check Pattern

1. Confirm that the printer is connected to the computer and the printer is turned on.
   
   
   
2. Complete or cancel any print jobs in progress.
   
   
   
3. Open the Printers folder.
   
   
4. Click the Maintenance tab. (The Maintenance window opens.)
   
   
   
   
   Note: The layout varies depending on the printer and version of Windows you are using.
   
   
   
5. Insert a piece of letter-sized plain paper in the paper tray.
   
   
6. Verify the desired paper source for the Nozzle Check is selected on the unit by changing the Paper Feed Switch if necessary.
   
   
   
7. Select 'Nozzle Check'.
   
   
   

Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.

1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.
   
   
   
   
   
2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.
   
   
   
   
3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.
   
   
   Note: When performing Cleaning for all colors, check 'All Colors'.
   
   
   
   
   Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.
   
   
   
   
   Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.
   
   
   
   
4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.
   
   
   
   
5. When the confirming message is displayed, check the contents, and click 'OK'.
   
   
   Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.
   
   
   
6. Print a Nozzle Check Pattern and examine.
   
   
7. Perform Cleaning again if necessary.
   
   
   Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.
   
   
   

Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.

1. In the Maintenance window, click 'Deep Cleaning'.
   
   
   
   
   Note: The layout varies depending on the printer and version of Windows you are using.
   
   
2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.
   
   
   
   
   Note: When performing Cleaning for all colors, check 'All Colors'.
   
   
   
   
   Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.
   
   
   
   
   Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.
   
   
   
   
3. Click 'Execute'.
   
   
   
   Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.
   
   
4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)
   
   
5. When Deep Cleaning starts, check the contents, and click 'OK'.
   
   
   Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.
   
   
   
6. Print Nozzle Check again.
   
   
   Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.
   
   
   Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
   

If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Yes that's typical when the printhead goes bad. You need QY6-0064-000 around $60.00

Are you using OEM cartridges or reloads? Sometimes the reloaded cartridges gum up the nozzles especially the black ink. If you have not tried an OEM black cartridge I woud try it.

Hi,

I had a similar problem. Pages in blue, but nozzle check in black. Tried what you tried. Changed the ink ($). Still no change. Then tried the maintenance option to clean the bottom plate. And now it is working. Go figure.

Canno ip 4000:

please go to the maintenance tab.
This you will find if you try to print anything.
In the print box >go to properties>go to maintence
Here the following Maintenance option are there:
cleaning,
deep cleaning,
Head Alignment,
Nozzle check.
Before your start maintenance, please check whether all print tanks have ink in them
Do a Nozzle check first, this will indicate where you have the problem. Once identified, you can do a color cleanig or a deep cleaning.
Do a Nozzle check again.
You could repeat this cycle about three times or so.

If your problem still persists, then its probably the Print head with jammed nozzles.

Please let me know whether you could solve it.
Please do rate this solution and thanks for using FixYa.

Print Nozzle Check Pattern

1. Press the Open button to open the output tray.
   
   
   
   
2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.
   
   
3. Display the Maintenance screen on the printer.
   
   
4. Press the up or down cursor to select [Nozzle check], then press the <OK>.
   
   
   
   
5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)
   
   
6. Confirm the nozzle check pattern.
   

< 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern

< 3 > Some black ink lines are broken.

< 4 > White lines are present in the color ink pattern.

< 5 > Both black and color inks are not present.
Note:

1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.
   
   
2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
   

Print Head Cleaning:

1. Display the Maintenance screen on the printer.
   
   
2. Press the up or down cursor to select [Cleaning], then press <OK>.
   
   
   
   
3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.
   
   Note:
   Do not do any other operations until print head cleaning is completed.
   
   
   
4. Print the nozzle check pattern and check the print head status.
   

Deep (Print Head) cleaning:

1. Display the Maintenance screen.
   
   
2. Press the up or down cursor to select [Deep cleaning], then press <OK>.
   
   
   
   
3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.
   
   Note:
   Do not do any other operations until print head deep cleaning is completed.
   
   
   
4. Print the nozzle check pattern and check the print head status.
   
   Note:
   Ifthe printed result does not improve even after doing print head deepcleaning, turn off the printer. Then, after 24 hours or later, do printhead deep cleaning again. (After a given time interval, ink coulddissolve itself, resulting in ink unclogging.
   
   

Try cleaning the printheads
Performing the printhead cleaning procedure

1. Power on your printer, press and hold the "RESUME" button until the printer light flashes once.Note: You can also clean the printhead by clicking the Cleaning button in the Maintenance tab of the printer properties dialog box in Windows; or clicking Cleaning pull-down menu in the Printer Utilities dialog box on a Macintosh computer. Choosing this option will allow you to select all nozzles, black or just the colour nozzles.
2. Pressing Resume on the printer will clean all nozzles. When the printhead cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.3. Perform the Nozzle Check Pattern test again
3. If the results are satisfactory, resume normal printing
4. If the results are not satisfactory, you may need to execute a printhead deep cleaning.

Deep printhead cleaning from the operation panel

1. To deep clean the printhead from the operation panel
2. Press the Maintenance button.
3. Press the Right Arrow button three times.
4. Press the Print button. Printhead deep cleaning starts.
5. When deep head cleaning ends, press the Maintenance button to exit.

Deep printhead cleaning in Windows

1. Make sure the printer is turned on.
2. Click Start, then Settings, then Printers.
   Note:Windows XP users: Click Start, select Control Panel, then Printers and Other Hardware, then Printers and Faxes.
3. Right-click the Canon S820D Bubble Jet printer icon, then select Properties.
4. Click the Maintenance tab, then click the Cleaning or Deep Cleaning button. The Maintenance tab and procedures may vary for Windows 2000 and Windows XP. Follow the instructions when prompted for those operating systems.
5. For each message displayed, click OK. The BJ Status Monitor opens automatically and closes when the printhead cleaning is done. The POWER lamp on the printer flashes green during the cleaning process.