Pins that center tub on my kenmore washer fell out into small cups that look as though they were made to catch them. the pins look like nails with holes drilled near the point. the holes i asume are for some sort of lock pin. model number 11092281100. am i missing the locking pin?

You could have an unbalanced tub or the piece is rotating around in the outer tub and making the noise. Contact a professional to have the machine taken apart if the noise continues.

THEY ARE THE SHIPPING PINS THAT FALL INTO THE CUPS AFTER THE STRAPS ARE REMOVED WHEN DELVERED. KEEP THEM THERE OR THROW THEM AWAY. THEY ALREADY SERVED THEIR PURPOSE.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If you look at the section on "Machine Base Parts" you'll see a number of springs and vibration pads.

It's possible that one or more of the springs or pads has come loose or broken.

In order to get to them you have to remove the cabinet.

Here is a description of how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=90fdc122f6335c7c64f46f2ea1b1c887


Also see the Whirlpool Service Manual for top load washers. It has a troubleshooting section that describes the reasons for excessive walking or vibration.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

The plastic cup and brass pin are simply shipping tub locks. The pins are designed to brake off and fall into the cups when the washer is installed. They are NOT a problem.

That pin is a pin used to move the washer (secure the drum) and is not used when in normal operation. There are 4 total that should be removed. They are stored in little cups on the legs, and likely fell out of the cup.




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The pin fell out of a catch cup used for transporting the washer when new. It is not important unless you put it some place it does not belong.

If you laid the washer down to do the repair you probably got the base plate out of alignment. Open the lid,reach inside and grab the wash tub. Pick it up as much as you can and shift it around. It will usually reseat the plate.
Also block the front of the washer with your foot and raise the rear of the washer off the floor. The self leveling legs should drop down. Let the back of the washer loose and it will settle in on the leveling legs.

This washer should be left in the upright position to change the drive coupling.

Overfilling loads can cause small objects like pins, coins, and small socks to get between the tub abd Basket of your washer.

The basket is held onto the rear half of the outer tub simply by the bolt to the main pulley.
Remove the bolt, remove the pulley, and the basket shaft should slip right out of the bearings of
the rear tub.

Simply shining a light around between the basket and outer tub should confirm that there is something in there, since you have access to do this with
the front tub removed. Go ahead, remove the pulley and bolt, and if
the basket comes out, then check everything out.

If it doesn't, don't try pounding it out; stop there and go to plan B, which is a new basket
and tub assembly.

Front - loader: Remove Bellow
http://media.fotki.com/1_p,wbwdbgtqbsqkfbgxgtqsskgwtqkq,vi/kdtfgttdqxkfqrdrrdq/1/1303472/5961857/image45926img-or.jpg



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Hi I had the same problem, but not a nail a bra under wire, they have a wire that is sown in under the cup these often work loose and slip through the holes in the drum,in my case it was catching on the heating element if not removed it would catch the element and even damage it or at best my a bad noise. To get at it i just undid the heater element pulled it out from the drum and this then gave me good access to the drum housing so i was able to get at the wire. You must make sure you unplug the washer from the electrics DO NOT work on any appliance when it is connected to the mains. All washers have an heater at the bottom of the drum.If you are handy it will not take you more than an hour to do this job.Good luck.

This is an easy one to solve. Those are moving pins , when in transport. When it is delivered, the delivery people simply just pull on some straps and the pins fall in the cup. You need to keep these when moving washer to put back in, so not to damage anything.

ignore those cups with the pins those pins were the travel lock devices and the cotters were attached to the yellow lanyard that whoever first put the unit into service pulled off of the back of the unit per instuctions. this pulled the cotters out of the pins which then fell into those cups. the cotters came out with the lanyard and are long gone. the not spinning is due to something in the clutch not working properly. the moving to one side is caused by one of the pads that the suspension plate rides on being missing. you can look at the diagram on sears website at the parts look up and see were the pads go and find out what the suspension plate is and such good luck!

The pins are supposed to fall out thats why there are plastic catch cups. Its designed for shipping with the pins put back your washer will not work properly and may damage it if continue to use it with the pins.