At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Make sure that the hardware is functioning correctly. Restart the product and the computer Manually check the USB connection between the product and the computer Make sure that the USB cable is connected correctly to the product Test the USB connections and restart the computer The USB cable is connected to a USB hub or a docking station for a laptop or Desktop.
Fully uninstall and reinstall the HP software Use the MSCONFIG utility to enable the Startup software Try the scan again If the scan is successful, the issue is resolved.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
In my experience you do not scan from the printer to the Mac, rather you perform scan jobs from the Mac:
you open the 'printers & scanners' on the Mac, select your printer and then on the right side of the window, click on the "scan" tab, then click on 'open scanner' and proceed.
From there you will have options (I don't have a Lexmark) for scanning, saving depending on the features of your scanner.
If you do not have the scan option, you may need to update your driver/package on your iMac.
Based on the information you gave this may help: Go to 'system preferences' select 'print and scan' Above the picture of the listed printer select 'scan' Then select 'open scanner' Follow onscreen directions from here.
The MP990 should be able to do this with snow leopard. Make sure you are using the MP Navigator EX as the application to bring scans into the iMac.
For further information, go to this link. In the search box in the center of the screen, type "scan wireless to mac" and click the Search button. Review the various answers for details.
You need to set up the software on the iMac. The reason it gives you that error message is because it can't communicate with the computer and imaging software as the computer doesn't see the scanner and can't communicate with the printer's control interface. The iMac may see the printer and be able to print without any additional software because the driver package for the printer portion may already be installed with the OS X HP printer driver support. You didn't mention whether or not you could print from OS X. I am assuming you can. Faxing and copying from the unit doesn't use the computer at all and doesn't need to communicate with it. Scanning and printing do. If you can't print either then none of the driver or support software is installed and you have to set it up. You can get the instructions for setting the printer up in OS X 10.5 from HP. Just click here and it will take you to the page with the instructions.
×