Can't Scan in Imac, via adobe acrobat. Not able to pick printer from the use this scanner field
I have been scanning in to acrobat writer in windows PC from the same brother printer MFC-9420CN. But when I tried to scan in to Apple Imac I am not able to see the scanner in the drop down list. I am able to print to the printer from the Imac. I think there has to be some kind of scanner setting in Apple but in preferences there is only printer no scanner option.
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You need to install a PDF writer program first. There arequite a few freeware PDF writer programs on the Internet you can download onesuch as CutePDF. Scan your document the click on File - Print and select the PDF writer as theprinter device. Then name and save the PDF file.
I had the same problem. I knew the scan function was not broken because I could use it with my old PowerMacG4. But no go with the new Intel iMac, and no amount of driver updating or other OS fiddling solved anything.
I luckily found another MFC-6800 to test. And to my surprise scanning is working, and printing is much improved (no more "offline printer" when it's clearly online). The difference between the two: firmware version. My MFC is dated from 2001, while the other one is from 2004. For the date see the label behind the machine.
Now, why does scanning work on my old PowerMac G4? Apple probably changed something in the Intel drivers or the USB circuitry, or Brother didn't adhere to proper standards in 2001. Or it may be as stupid as an inability of the older Brother board/firmware to deal with USB 2 levels, even throttled down to USB 1.1. Who knows? Anyway I'm in contact with Brother and hope to get a way to upgrade the firmware in my printer.
Did you try scanning with Graphic Converter? Some Adobe products need updates to properly scan in Snow Leopard.
Hope this help.
It is looking for the scan software on your computer, it won't scan unless the scan software is running so it knows where to send the image. The scanner will still work for copying, but it only scans to the computer if you choose scan on the front panel.