Ricoh Corp Aficio SP C231N Laser Printer Logo
Kim Askins Posted on Jan 07, 2014

Ricoh Aficio SP C231N Paper Jam

The screen says paper jam, but I cannot find a jam anywhere. I can see that the paper roller is rolling, but it errors out right at that time. I'm not sure if it's because it's unable to pick up the paper, or if there's truly a paper jam hidden somewhere. I have removed all jobs from the pc, yet it still acts like its trying to print an old job. I've shut it off for awhile to see if that will reset and that hasn't worked either. I've also gone to the extent of removing the printer from the PC to see if that would force clear any jobs that I cannot get to clear myself. So far...nothing is working.

1 Answer

Ishan Jain

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

  • Contributor 21 Answers
  • Posted on Jan 07, 2014
Ishan Jain
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Nov 24, 2013
Answers
21
Questions
1
Helped
2564
Points
40

2 Related Answers

pifonski

  • 142 Answers
  • Posted on Mar 02, 2011

SOURCE: The Ricoh Alicio SP C410dn

You must first try to clean the paper feed roller which you will inside of the printer (bottom) when you pull out the paper tray. If this not works, then I am 100 % sure that the magnetic clutch which operates this feed roller must be replaced. I can tell you the part number for ricoh part catalog:
GX20-0014. If you don't have tech skills please don't do it by yourself because it's a hard and precision work. Call for help tech support
pifonski

Ad
davidmamian

Davit Mamyan

  • 552 Answers
  • Posted on May 28, 2011

SOURCE: hello my printer keeps getting jammed, it wants to

if it is in warranty , send back , and they will solve that problem.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My ricoh aficio sp 100su printer has hardly printed 500 pages and now it show E7 and doesn't print. what must I do?

The E7 error on your Ricoh Aficio SP 100SU printer indicates a paper jam in the fusing unit. Here are some steps you can take to try to resolve the issue:
  1. Turn off the printer and unplug it from the power source.
  2. Open the printer cover and remove any paper that may be stuck inside the printer, paying particular attention to the fusing unit, which is located at the back of the printer.
  3. Check the fusing unit for any damaged or worn parts, such as the fuser rollers, and replace them if necessary.
  4. Reassemble the printer and turn it on again.
  5. Try printing a test page to see if the issue has been resolved.
If the error persists, there may be a more serious issue with the printer that requires professional assistance. In this case, you may need to contact Ricoh customer service or a qualified technician to diagnose and repair the problem.
To prevent paper jams in the future, make sure to use high-quality paper that is appropriate for your printer, keep the printer clean and free of debris, and avoid overloading the paper tray. It's also a good idea to follow the manufacturer's recommended maintenance schedule and replace any worn or damaged parts promptly.
0helpful
1answer

How to change feed roller on RICOH Aficio SP C242DN ?

1. remove all the cartridges.
2. remove the waste toner bottle.
3. rear cover
4. left cover
5. paper feed clutch
6. close the top cover and front door.
7. pull out the tray.
8. stand machine with the rear side facing the table.
9. slide the paper feed shaft to the left side.
10. remove the paper feed roller.
0helpful
1answer

How to change feed roller on RICOH Aficio SP C231N

You would need a technician to help out with the stuff.
1helpful
1answer

Can you please help me with the error 28113 ricoh sg3110dn

Paper pinch roller is having some problem may be there is a paper jam or Cartridge try to remove all papers then remove the ink cartridge pull out the power wait for some time ,put back the paper without ink and paper
check if the error is changed if yes replace your ink if still there check for any paper jam clean it all properly and start again.
0helpful
1answer

Ricoh aficio SP c231n prints ghosts images

sounds like fuser is bad with wrinkling also or two different problems drum assy blade fail and fuser assy failed
0helpful
1answer

Ricoh SP c221sf Aficio upper misfeed jam? What's that all about? There is no apparent paper misplaced anywhere in the paper path.

I had the same error. In my case one of the two springs in the paper tray was missing (on the floor behind the printer) so there wasn't enough force to push the paper up to the pickup roller. After I installed the spring the error cleared and printing resumed.
0helpful
1answer

Ricoh Aficio C410 bypass tray not picking up and reporting jam

This is happening to me also. The rollers sound like they're turning, but the paper doesn't advance. I then go into th emachine and spin the roller cam a bit and it seems to clear the problem. Any idea what's happening?
0helpful
1answer

Paper Jam

Open up the doors and blow some compressed air throughout the paper path (where the paper travels up). Make sure to blow air onto the sensors, because paper dust can coat them, causing false jams.

Does the paper get out of the tray at all? There is a feed roller that feeds the paper up into the machine; if you remove the paper tray you can see this roller -- it's big and gray and has grooves across it -- above where the paper sits toward the front of the printer. Blow air onto this roller as well, and if you have either D-ink or a rubber rejuvinator, clean the roller with a lint-free cloth.

Also make sure the paper is snug in the tray and not bent or crooked.
0helpful
2answers

RICOH Aficio 150 Paper Jam Reset

There is not a reset for jams in service mode. Did you open and close all the doors and make sure they are closed all the way. Most likely you still have a small piece of paper left some where in the paper path or you may have a broken sensor flag.
0helpful
1answer

Paper jam E light won't reset in Ricoh A423

hi im jules_09,look for thr microswitch or sensor in the tray try cleaning it with alcohol just soak with alcohol if that doesnt work replace the sensor or microswitch
Not finding what you are looking for?

337 views

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...