Question about Dell 924 All-in-One InkJet Printer

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What is a Carrier Jam?

I can't find any paper jamed anywhere so I am sure that is not what it means. When I turn on the printer it says "Clear the carrier jam and then press (right arrow ) to continue. Any suggestions?

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You might have lost a little spring. Can you possibly return it to the store where you got it?

Posted on May 21, 2009

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The steps would help resolve the carriage problem as well.

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Error message on printer: It says to clear the carrier jam; what is a carrier jam? How do I clear it?


Make sure the paper is out where it was jammed. Unplug the printer from the wall for thirty seconds and plug it back in.

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Hi, I'm Ron a Disabled Frustated Senior Citizen. I have or the AX is going to get it. HP Photosmart 8050. 1, ONE Peice of paper Jamed. Now the RED Light is Blinking? No Idea. Also it says Print Cartridge...


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Good luck..

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1 Answer

How to clear carrier jam in Dell Photo All in One 944


simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again
cheers 

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1 Answer

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Remove the toner, and try to gently pull out the paper jam.. If the page gets torn, or ripped, make sure you have all the pieces of the paper removed. Then re-start the printer. Print a test page to make sure the paper path is clear..

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Remove the paper following the procedure below.
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Do not load it in the landscape orientation.
(2) Turn off the machine.
(3) Turn on the machine.
The paper is fed and then pushes out the jammed paper as it ejects.
If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative.

James Mac 

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hi this is some small pieces of paper which had gone inside in ur printer when u prints. this one have to contact printer engineer to clean the printer

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