SOURCE: Royal 10X confetti shredder
More than likely, there is a lot of paper debris jammed between the cutters and strippers. If you are handy, try the following.
Disconnect the power.
Disassemble the shredder from the lower bin to access the cutting head. Clear the head of all debris with a small screw driver or ice pick. Reassemble and oil the cutters with shredder oil, being careful not to get any oil on the optics. This should solve the sluggish problem. Oil on a regular basis, before every use.
SOURCE: My shredder keeps running and won't stop in on/auto mode
UNPLUG THE SHREDDER.
If this model has electronic eyes (optics) to control the auto-start/stop function and you oil the cutters, chances are the optics are contaminated with shredder oil. Take a cotton swab with a little alchohol and clean and dry the optics.
If you removed the top cover, it is a possibility that you disconnected the wires from the PC Board.
SOURCE: shredder keeps running when no paper
Some shredders have a switch to run continuous if desired. Check for that first.
Another problem is that during a jam, the paper sensing switch can get bent causing the shredder to run continuous.
SOURCE: A Royal crosscut shredder that usually only runs in reverse
in the middle of the paper enterance clean sensor
SOURCE: Shredder motor runs but won't shred paper. No
If the motor is running do the cutting shafts turn??? if not then unplug and open up the top to see if any gears are broken/stripped; give Royal a call at 1-800-524-0799 for parts and prices once you've located the problem.
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