Royal Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


I had a similar problem. My Royal HT88 Shredder would work intermittently. It would work best with small pieces of paper, about half the normal 8.5" width. I took it apart to check for jams and I noticed that the motor wasn't mounted securely to it's bracket. I tightened those screws and behold, it works just fine!

Royal HT88... | Answered on Apr 26, 2019


sadly they never made any replacements for them it is a throw away item

Royal Office... | Answered on Apr 26, 2019


This is the best place for shredder spares

Paper Shredder Parts


shredderparts.com/

We sell all sizes of paper shredder gears, switches, blades, etc. to facilitate your repair. We also have shredder replacement parts for crosscut paper shredders, ...


https://www.google.com/search?safe=off&ei=4haQXNyADY7v5gL6qqTACg&q=royal+shredder+spare+parts

Royal Office... | Answered on Mar 18, 2019


I would look closely (magnifying glass or use camera) at both the cover plate and where the battery goes to see if there is anything there.
Many devices will have a three character sequences that designates the type of battery.

Royal Office... | Answered on Mar 04, 2019


If you have a program book, most cash registers have a total reset, sometimes unplug, program mode, hold down clear and plug in, Not sure on this Royal but remember you will loose all programs and totals, and you will have to reprogram...

Royal Office... | Answered on Feb 22, 2019


Pick out the jamming material bit by bit. You may have to "jog" the mechanism periodically to remove as much as possible. In the future, check often to prevent build up of shreds.

Royal Office... | Answered on Feb 02, 2019


Let me try and do a better job....... This machine is so dreaded awful that it has been discontinued and the reviews are horrid, because of this there is no support. the best solution is typically find someone with it and ask them to share. Never the less I still spent more time looking for it. Because I want you to get what you came here for I did find a solution. Manufacturer Info 1.800.524.0799
its actually to the point this company does not acknowledge this item anymore and does not offer support.
Then this https://www.cashregisterstore.com/Programming-Manual-in-PDF-Format-for-Royal-310DX.html company says they will sell it to you for money(at your own risk this is not an endorsement )
this looks promising check here https://www.howtomendit.com/answers.php?id=470331
They will be able to get you the information your looking for . I would have contacted this company for you but they are closed. Good luck
https://www.6ya.com/mr.mike

Royal Office... | Answered on Feb 02, 2019

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