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Mahamadou HIMA YANKORI Posted on Oct 06, 2013

Permanently the SPC811DN shows SC 491 - Ricoh Aficio SP C811DN Laser Printer

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Gareth Monk

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  • Contributor 63 Answers
  • Posted on Oct 22, 2013
Gareth Monk
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Joined: Oct 08, 2013
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Slide the pcu out - clean around it and clean the contacts inside then put back in - i

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Service call-sc491

Possible fixes from previous FIXYA question.

Use Comment menu to add information.

For example, what model Ricoh printer is it?

Have you replaced toner recently? If so, was it Ricoh original or not?

http://www.fixya.com/support/t26593905-printer_ricoh_sp_210su_service_call

Printer Ricoh sp 210SU service call error SC491 using compatable cartridge...
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The remote may have a code for the DVD but not for the set.
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If you purchased the SC-491 on line and paid via your credit card or used PayPal, the distance selling rules mean that any item may be returned if the purchaser is not happy with it. If you paid by credit card, (Barclaycard) and it cost over £100 then you have added protection from Barclaycard. If you used PayPal you also have protection.
Contact the supplier firstly. If you have no result go to the Card company/PayPal for a refund.
If you purchased it through Ebay then contact Ebay and they will sort it outfor you.
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Contact the company for a solution. or go to their web site for answers.
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