HP LaserJet CP1215 Color Printer Logo
joseph Posted on Sep 17, 2013

I get double image on color text in form of shadows while printing

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Chad Agler

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  • Contributor 15 Answers
  • Posted on Sep 17, 2013
Chad Agler
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Joined: Sep 16, 2013
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1. remove all laser cartridges and the drum and clean the printer thoroughly. Make sure you use a can of compressed air to blow everything out.
2. Take care to properly align your cartridges when you reinstall them.
3. Launch the utilities for your HP printer and there should be a test print. Do this.
4. It will ask if it worked fine...regardless run the troubleshooter to help it diagnose.

You can also look for the Align feature and it will print out a page or two for you to see the alignment. Then it will guide you in the adjustment necessary where you will most likely enter in numbers either negative or positive so it can adjust the alignment.

Contact www.hp.com and click on support, search for CP1215 and see if there is a patch or a firmware update under the Downloads portion for your printer. This could fix it as well.

If none of this works, it's possible the drum itself is the problem and could need replaced.

All else, time to pitch it and buy a replacement.

5 Related Answers

Anonymous

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  • Posted on Mar 16, 2008

SOURCE: Double image

change color toner with original Hp tonars

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Anonymous

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  • Posted on Aug 20, 2008

SOURCE: HP Color LaserJet 2600n imaging problems

try the clean heads and alignment in the print manager..




Anonymous

  • 159 Answers
  • Posted on Sep 04, 2008

SOURCE: printing color shadow

did you used a combat able cartridge ? if yes the ink is the problem if no the problem is firmware

Anonymous

  • 136 Answers
  • Posted on Mar 12, 2009

SOURCE: double vision on color only

I like the Tech Most likely did a Color Configuration , Go into the Menu and Use the Arrow keys to scroll and look for " Color Calibration " run the test make sure you don't have " Bleeding" this is a term used by Color Tech's like myself to describe that Color are mixing together which is causing your current problem.

Do calibration First.

Anonymous

  • 88 Answers
  • Posted on Mar 20, 2009

SOURCE: printer output has shadows, blurring, streaks, lines, poor color

Seem like blocked hole(s) on the color print head...
Most likely if there is a deep clean option then do it (may need a few times to unblock a hole or never).
Also get the printer physically cleaned up if you can see dusts inside (vrtical lines on color bars).

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