Question about Dell 3000cn Laser Printer
I had a paper jam in the printer. I removed the paper and I still receive the error message. How do I fix this?
Posted on Nov 14, 2008
Hi, 2 things to check. First when you lift and close the toner door, do the exit rollers on top of the printer turn for a couple of seconds. You just put your fingers where the paper comes out and see if they turn. If they do not then you may have a fuser or coupling gear isse. The other thing is to try and feed the paper from the manual feeder and see if it goes thur. If it does you have a sensor issue on the paper input unit and a sensor board will have to be replaced. If the exit rollers are not turning and the paper does not make it into the fuser, I would suspect one of the gears on the fuser has failed. Remove the fuser and inspect the gears and I am sure you will find the problem. Good Luck
Posted on Sep 04, 2007
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Posted on Jan 02, 2017
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