Question about Dell 3000cn Laser Printer

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Paper jams whenever i want to print a document i get a error message on the printer : 13 paper jammed and i suspect it's got something to do with the mechanics of the printer

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  • Anonymous Nov 12, 2007

    Everything seems to be rolling correctly but the paper jams every time I try to print

  • Anonymous Nov 15, 2007

    We get a paper jam error the first time we try to print even though the paper just passes through. We retry and the second time through it normally prints but overall I have not been impressed with the HP6110.

  • nannel Nov 28, 2007

    Paper Jam and paper is stuck inside machine - how do I open it up to get the paper out.

  • Kimmie23 Dec 14, 2007

    The first 4 or 5 months the printer worked flawlessly. We aren't heavy printers, however, the kids use it alot for homework and that is the reason we purchased this printer. For no apparent reason now everytime we try to print we get a paper jam. Sometimes the paper passes through, but mostly it just goes in partway and stops. I pull the paper out, open and close the front cover, and reinsert the paper and this usually fixes the error. Any solutions would be helpful.

  • Anonymous Feb 24, 2008

    When I try to print something .

    I get an errror message paper jam

    joe bentley

  • Anonymous Mar 23, 2008

    The error message will not go away even though there is no jammed paper so the printer has been rendered useless

  • kbronx Mar 23, 2008

    paper jammed error message will not go away and printer is useless

  • Anonymous May 14, 2008

    I can not print. The paper is not pass. I only see " paper jammed". I hear loud grinding sound.I do not know what I can do.

  • Hockenw Jun 13, 2008

    Having the same problem that everyone else is describing. We do not use the printer that frequently and today we had a paper jam. Removed the paper from the back as the manual prescribed, but can't use the printer now. The printer grinds and then says paper jam again. I can't find anything to be removed.

  • Anonymous Jun 28, 2008

    Regularly get a paper jam when I have not used the printer for a few days. This has happened since I first bought the printer 18 months ago

  • Anonymous Mar 29, 2014

    PRINTER ERROR 024-910 BUT THRE IS PAPER STILL WONT WORK

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I had a paper jam in the printer. I removed the paper and I still receive the error message. How do I fix this?

Posted on Nov 14, 2008

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Hi, 2 things to check. First when you lift and close the toner door, do the exit rollers on top of the printer turn for a couple of seconds. You just put your fingers where the paper comes out and see if they turn. If they do not then you may have a fuser or coupling gear isse. The other thing is to try and feed the paper from the manual feeder and see if it goes thur. If it does you have a sensor issue on the paper input unit and a sensor board will have to be replaced. If the exit rollers are not turning and the paper does not make it into the fuser, I would suspect one of the gears on the fuser has failed. Remove the fuser and inspect the gears and I am sure you will find the problem. Good Luck

Posted on Sep 04, 2007

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1 Answer

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If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
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For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

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1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

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I have the same printer without the doc feeder. Check the paper trail thru the printer for the paper sensor lever hanging up. It gets pushed up by the paper and can stick, making the printer think it still has paper in it. Pulling the cart unsticks it till you print again.

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