Question about HP LaserJet 4 plus Printer

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Printing problems When I hit the Print button, my HP LaserJet 4 printer just prints blank pages. I don't think there is a problem with the toner cartridge. Is there some other reason that the printer would be printing blank pages? I have been trying to print a Word document with text only--no images. I would appreciate someone's help. Thanks.

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Re: printing problems

Hi, There are 3 things that can cause blank pages. The most common is the laser shutter pops off on the spring side and blocks the laser from hitting the cartridge. The shutter opens when the cartridge is inserted. The cartridge guide that sits above and behind the cartridge misteriously gets eaten by the printer. Without it, the cartridge rides too high for the toner to transfer. The high voltage power supply goes totally dead. If the first 2 are ok, then replace the high voltage power supply. (There are 2 power supplies in the printer. One the low voltage power supply supplies voltage to all the boards, fans, etc. The high voltage ps only supplies voltage to the toner cartridge.)PS-The laser/scanner shutter is found under the top cover and below and by the front of the laser/scanner assembly (black box). Control of the shutter is on the left side of the laser/scanner. Good luck

Posted on Sep 04, 2007

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Hi devi960:
Pages print, but all
colors do not print or
the pages are
completely blank.
One of the print cartridges might be
low or empty.
Run an engine test and see if all four colors print. If
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If the printed pages are completely
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A print cartridge might be low or
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print a Supplies Status page, or use the embedded Web server
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Replace one or more of the print cartridges.
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In the settings for this printer, clear the Font DIMM check box on
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Open the rear output door to print to the straight-through paper
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The stack was slightly curled when it
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Turn the stack over in the tray.
The paper does not meet
See the user guide for information about print-media specifications.
If you are printing on light media, the
Type setting might not be correct.
Select Light in the Type is field in the printer driver.

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