HP LaserJet 4 plus Printer Logo
Posted on Sep 03, 2007

Printing problems When I hit the Print button, my HP LaserJet 4 printer just prints blank pages. I don't think there is a problem with the toner cartridge. Is there some other reason that the printer would be printing blank pages? I have been trying to print a Word document with text only--no images. I would appreciate someone's help. Thanks.

  • 1 more comment 
  • Anonymous Jul 19, 2008

    My HP Laserjet 4 plus make multi copies when print button is pressed. Only way to stop is to turn off printer then have a paper jam when booting up ! Tried uninstalling and reinstalling printer.

  • suztach Nov 13, 2008

    I have this problem and the description offered describes why this is happening in computer-ese, but doesn't help me understand what I might do to fix the problem of the cartriges riding too high or the computer "eating" the scanner. Please offer more specific help that I can use even if I don't have an IT degree. Thanks!!

  • Anonymous Mar 31, 2014

    hp laserjet pro 300 color printer will only print 4 copies of a 15 page document. Keeps stopping after only 4 pages

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Contributor 31 Answers
  • Posted on Sep 04, 2007
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Aug 17, 2007
Answers
31
Questions
0
Helped
13738
Points
68

Hi, There are 3 things that can cause blank pages. The most common is the laser shutter pops off on the spring side and blocks the laser from hitting the cartridge. The shutter opens when the cartridge is inserted. The cartridge guide that sits above and behind the cartridge misteriously gets eaten by the printer. Without it, the cartridge rides too high for the toner to transfer. The high voltage power supply goes totally dead. If the first 2 are ok, then replace the high voltage power supply. (There are 2 power supplies in the printer. One the low voltage power supply supplies voltage to all the boards, fans, etc. The high voltage ps only supplies voltage to the toner cartridge.)PS-The laser/scanner shutter is found under the top cover and below and by the front of the laser/scanner assembly (black box). Control of the shutter is on the left side of the laser/scanner. Good luck

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

How to fix blank pager printing on hp laserjet 2420

the laser beam is block you need to open the printer and unjammed
since every time you put a toner cartridge there is a fin that moves the cover over the laser or maybe you have a faulty cartridge that the fin is broken
0helpful
3answers

Hp color laserjet 2600n printing blank pages

Had this exact problem after blowing some leaked toner out with an air compressor. Cleaning the 4 mirrors behind the cartridges fixed the problem!
1helpful
1answer

Printer Printing blank pages

Does it print at all? Have you tried a demo print? menu->information->print demo

Is it printing additional blank pages are all pages blank?

The first thing to check would be the toner.

Try printing out the supply status page (menu->information->print suppies status).

You could also try diagnostics-> PQ troubleshoot.



John
1helpful
3answers

HP 1320 Prints Blank Pages

HP 1320 Prints Blank Pages Problem with the HP LaserJet 1320 Printer
0helpful
1answer

The logo in my print job is color Green but its coming out in color blue. what is the problem

Check the yellow toner cartridge, printing a configuration page.

Configuration page
The Configuration page lists the current settings and properties of the printer. You can print a
Configuration page from the printer or HP Toolbox. To print the Configuration page from the printer,
complete the following steps.
1 Press the (LEFT ARROW) or the (RIGHT ARROW) buttons to select the Reports menu.
2 Press the button (SELECT).
3 Press the (LEFT ARROW) or the (RIGHT ARROW) buttons to select Config report.
4 Press the button (SELECT) to print the Configuration page.

Yellow print OK?
No? try print with another yellow toner cartridge (Q6002A).
0helpful
2answers

My hp laserjet printer 3055 printing out put is blank sheet is coming

This can be caused by a number of reasons however it is mostly caused by the toner cartridge missing a small spring on one end. Try replacing toner cartridge first.
2helpful
1answer

Blank page problem

press and hold the green button for 5 seconds to generate an internal test print... does it print? If it does its a driver issue... if it dosent check your toner ctg remove and reinstall

I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

0helpful
1answer

After cleared paper jam, HP LaserJet 1320 prints blank pages

Yes you can replace the transfer roller, but check to make sure the roller is firmly seated into its holder and that the springs are contacting the metal shaft.

Good Luck
2helpful
1answer

HP Laserjet 1500 Color, Print out Blank

Hi devi960:
Pages print, but all
colors do not print or
the pages are
completely blank.
One of the print cartridges might be
low or empty.
Run an engine test and see if all four colors print. If
not all colors print, replace one or more of the print cartridges. If the
engine test is successful, replace the formatter.
If the printed pages are completely
blank, the file might have blank
pages.
Check the file to make sure that it does not contain blank pages.
A print cartridge might be low or
empty.
Check the printer control panel for a Supplies Status message,
print a Supplies Status page, or use the embedded Web server
(HP color LaserJet 2500 series printers only) to see the levels
remaining in the print cartridges. Replace any print cartridges that
are low or empty. Messages are not created for non-HP print
cartridges.
If you are using non-HP print
cartridges, one or more print
cartridges are low or empty. The
control panel lights do not indicate
low or empty for non-HP print
cartridges.
Replace one or more of the print cartridges.
Font DIMM might be selected but the
font DIMM is not physically installed in
the printer. (This issue applies only to
HP color LaserJet 2500 series
printers using an Asian-language font
DIMM.)
In the settings for this printer, clear the Font DIMM check box on
the Configure tab if no font DIMM is installed in the printer. Select
the Font DIMM check box only if the font DIMM is physically
installed in the printer. If you think that the font DIMM is installed,
make sure that it is installed correctly.
The paper curls when
exiting the top output
bin.
The paper needs to print to the
straight-through paper path.
Open the rear output door to print to the straight-through paper
path. Remove each sheet as it exits the printer.
The stack was slightly curled when it
was placed in the tray.
Turn the stack over in the tray.
The paper does not meet
specifications.
See the user guide for information about print-media specifications.
If you are printing on light media, the
Type setting might not be correct.
Select Light in the Type is field in the printer driver.
Not finding what you are looking for?

545 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...