My Creative Zen has frozen and putting a paper clip in the small hole to reset hasn't worked as it just seems to be frozen with the "Creative" logo on the screen. I have charged it up so it shouldn't be the battery. Any ideas anyone? Wold appreciate any advice. Cheers Vince HELP! (Please!) My Creative Zen just stopped working. It had been working fine for months. I tried the solutions here, but still nothing. Some symptoms: 1) No blue light at all, even when connected to power source. 2) The "Charging" icon does not appear when connected to Power. 3)There is a very faint periodic flash (very faint flash) on the black screen. I tried the reset bottom by itself. I tried the reset+pause botton. I tried reset+pause+sliding Power On. All to no avail. I would really rather not send it in for repair if I can fix it myself. Can any think of anything else I might have missed? Thank you!!! 3)
You probably shouldnt play with any of the buttons really but i know how to fix it. You hold down the slide power for about 5 seconds and poke the reset button with a pen tip or w.e for about another 5 seconds till it restarts itself.
SOURCE: Creative Zen frozen and Reset has not worked
try this if your Zen will not turn on
hold the pause/play button down
while holding the pause/play, first use a paperclip to press the reset button and then slide the power thing down for a few seconds like you are turning it on.
release the pause/play button.
you may need to connect it to usb for it to turn on. worked like a charm for me when everything else failed. hope it helps!!!
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Same problem over here. It worked fine for over a year, and out of nowhere it didn't went on anymore, the charger doesn't help, resetting doesn't help, it got al the other specifics as the other guys. Please Help us..?!?
Yep. That's what I had to do. Creative took it back without any problem and swapped it out for another unit. Great customer service, by the way!!! Happy I did that. (Not like the horrible experience I had with Archos. Sheesh -- Creative is a DREAM compared to Archos.)
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