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I know, however when I go into the maintance in printer settings it gives me a option to turn on just the turn on the one color. But when I do it it just wont work. : ( thanks thoughI know, however when I go into the maintance in printer settings it gives me a option to turn on just the turn on the one color. But when I do it it just wont work. : ( thanks though
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Based on your explanation I will try to help.
Your ink tank had run out. You can refill it through the bottom of the tank or just simply replace your ink tank.
Did you try a test print. Most printers have a option to set the ink color, this is done when your computer asks you if you want to print. Look for an options tab and search for ink color options pick black only and try a test print. The test print is done on printer set up. If all else fails try the manual it usually has a troubleshoot section. Oh yes make sure you have the correct usb port some are configured at a lower level ( mine has 2 different ones a 2.0 and a 3.0 the 3.0 is blue when you look inside of it) my 2.0 port wouldn't set up my printer I had to use the 3.0 port. Hope it helps you some!
You can only refill those cartridges if you do it before the ink is empty. After that you need a new cartridge or a chip resetter to reset the chip on the cartridge so it will work again.
In both cases be sure using correct ink. Use of generic ink can lead to leakage of catrridge seats do to crossion from inferrior ink quality (per Cannon). Be sure ink in proper locations - see manual. Run the maintenance proceedures: cleaning then print nozzle pattern. If all colors are not proper after two or three cleanings, perform deep cleaning. Print nozzle pattern after each cleaning. This should clear up problem. If not, print head may need replacement.
I had removed and reinstalled the empty 3e cartridge. Sorry for the Confusion. I hadn't put a new 3e cartrige in until today. Them I ran " deep clean" twice. The printer works fine. I still don't understand why the printer wouldn't print color, when I was had set the printer to print in color when my 3e cartridge was empty and all colors including the 6 black showed full.
Canon Customer support re this
I can't see how this can be happening.
It is possible the waste ink tank is full and bleeding all over.
Check out www.fixyourownprinter.com
I know, however when I go into the maintance in printer settings it gives me a option to turn on just the turn on the one color. But when I do it it just wont work. : ( thanks though
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