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Posted on Feb 25, 2009
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Hi, I need to replace a Dell 3000CN/3100CN Cyan Developer Housing. This part, which I have, communicates with the cyan toner cartridge. I'm looking for step-by-step instructions on how to do this. Any suggestions?

  • 9 more comments 
  • ryo Feb 25, 2009

    Maybe I repeat myself, but somebody out there thought the problem was how to replace the cyan cartridge. The problem isn't the cartridge. The problem is how to replace the housing for the cartridge. This housing sits in the carousel and it's what the cartidge fits into. Again, I have a replacement housing. Now I need to know how to swap the old one out.

  • ryo Feb 25, 2009

    Printer is out of warranty. I need to know how to swap out the old housing.

  • ryo Feb 25, 2009

    I keep getting suggestions on how to replace the toner cartridge. I need to replace the cartridge housing. It's a separate part (P4870). It has a metal roller with cyan on it.

  • ryo Feb 27, 2009

    Regarding the suggestion below: I think it's on the right track but it doesn't give enough detail on how to proceed. For example, do I have to take off the printer's plastic housing first? What is the "outer casing"?

    Does anyone have a schematic illustrating how to make this part replacement? Or at least enough detail to get going on it?

    Solution #1
    posted on Feb 26, 2009
    Not Rated (0)

    machadojr_fe
    machadojr_fe

    Rank:Guru Guru
    Rating: 86%, 104 votes
    You will have to disassemble the outer casing near the roller and carousel. Once you have done that there should be a latch and two screws on the side you will need to lift the latch and unscrew the screws to remove the toner and reverse to install it.

  • ryo Feb 28, 2009

    Need schematics and/or directions on how to replace a developer housing on a Dell 3100cn color laser printer.

  • ryo Feb 28, 2009

    Thanks for trying, Farcry1010. But the part you have pictures of isn't a developer housing. The housing part is about the same size as the toner cartridge, and the cartridge fits partially into it.

  • ryo Mar 01, 2009

    Does anybody out there have directions and/or schematics on how to replace a developer housing on the Dell 3100cn color laser printer?

  • ryo Mar 01, 2009

    The owner's manual doesn't contain this information.

  • ryo Mar 01, 2009

    I don't need to replace a toner cartridge. I need to replace a DEVELOPER HOUSING.

  • ryo Mar 03, 2009

    Dell will not part with a 3100cn service manual unless you sign up as a DCSE tech. Anybopdy out there have access to a copy of the service manual or at least the section having to do with replacing Developer Housings?

  • Anonymous May 11, 2010

    HI,

    Please click on the below link to view the manual:

    http://support.dell.com/support/edocs/sy...

×

11 Answers

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  • Expert 239 Answers
  • Posted on Mar 03, 2009
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You can call dell and they will walk you through it over the phone. there pretty cool about that.

hope this helped
please rate well.

If you need further help, reach me via phone at https://www.6ya.com/expert/mark_445a24324be9eb03

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  • Posted on Mar 02, 2009
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Even the service manual doesn't give any info about the replacement of developer housing I found some info on the dell comunity forum might be useful please check out if that helps.

http://en.community.dell.com/forums/t/18875441.aspx?c=us&l=en&cs=&s=gen

http://en.community.dell.com/forums/t/18875441.aspx?PageIndex=2&c=us&l=en&cs=&s=gen

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  • Posted on Mar 01, 2009
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When the Insert Drum or Insert Drum Cart message appears, open the front door, then lift and push back the top cover.

Hi, 

I need to replace - owners_12_new.gif

  1. Remove the protective sheet from the drum cartridge.

drum.gif
  1. To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.

  1. Pull down the lever on the right to lock the drum cartridge in place.Hi, I need to replace - step_c_whole.gifli>
step_c_whole.gif
  1. Close the top cover, tHi, I need to replace - close_top_front_cover.gif
close_top_front_cover.gif note.gif NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.

  • Anonymous Mar 02, 2009

    Removing the Used Drum Cartridge
    NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover
    before opening the top cover or front door.
    NOTE: First pull the optional duplex module back if it is installed.
    1. To open both covers on the printer, grab the notch in the front door and pull forward. Lift the
    top cover and push back.
    Maintenance 35
    2. To remove the used drum cartridge, push up the lever on the right side of the printer.
    3. Grab the drum cartridge by the handle, and pull it up and out.
    CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the
    printer to cool before attempting to remove parts in this area.

  • Anonymous Mar 02, 2009

    Installing the New Drum Cartridge
    1. Remove the protective sheet from the drum cartridge.
    CAUTION: Do not touch the drum at the bottom of the drum cartridge.
    2. Holding the drum cartridge by the handle, align the arrows on the drum cartridge with the
    corresponding arrows on the printer. Guide the cartridge in until it snaps into place.
    Maintenance 37
    3. Pull down the lever on the right to lock the drum cartridge in place.
    4. Close the top cover.

×

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  • Posted on Mar 01, 2009
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Hi there,

try googling the service manual, this will have everythink that a serive engineer would use to repair machines.

if not contact dell and they will send you one out for a small fee.

hope this helps

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  • Posted on Mar 01, 2009
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I suspect what you are after is in the owners manual under maintenance

http://support.dell.com/support/edocs/systems/3000cn/en/OM/3000cn_om_en.pdf

Chuck

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  • Expert 85 Answers
  • Posted on Feb 27, 2009
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  • 2 more comments 
  • Chuck Feb 27, 2009




    dont know if this is the picture of the housing showing the bolts to remove cover



    and below is the cover itself

  • Chuck Mar 01, 2009

    I BELIEVE I FOUND YOUR ANSWER!!!!!!!!!!!!!

    I capitalized cause i am happy i stumbled upon this.

    http://www.uninetimaging.com/newsletter/...

  • Chuck Mar 01, 2009

    i dont know if that helped or not but maybe just buying the Dell cartridge is worth it. It may be a few bucks more but there is no hassle with changing housings. Now you can get 3 $ back fro Staples with any ink or toner cartridge. maybe that link helped maybe it didnt. But i was reading up on this and if you do aftermarket toners like this they say you might have to replace that chip i dont know if the company you bought it from told you this. here is what others are saying with your model

    http://blog.kamens.brookline.ma.us/~jik/...

  • Chuck Mar 01, 2009

    did you get my last comment i beleive it is what you are looking for

    http://www.uninetimaging.com/newsletter/...

    this includes chip replacement which some say you need to do with aftermarket toners. just read my comments i believe i helped you somewhat now. Sorry for the first solution i wasnt sure what you wanted to do.

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  • Posted on Feb 27, 2009
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You will have to check the service center  link for that mentioned in the last page of the manual.as they donot provide the schematics online.only to the customers who buy printer/copiers

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  • Posted on Feb 26, 2009
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You will have to disassemble the outer casing near the roller and carousel. Once you have done that there should be a latch and two screws on the side you will need to lift the latch and unscrew the screws to remove the toner and reverse to install it.

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  • Posted on Feb 25, 2009
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Hi

Here are instructions for a similar model with pictures to help you replace the part. Let me know if you have any questions while doing it and I'm sure I can answer them.

http://blog.tonerforums.com/

good luck

Benjamin

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  • Posted on Feb 25, 2009
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If the printer is in warranty contact dell support. they will help.

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  • Posted on Feb 25, 2009
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You should replace all toner at once, or to replace just cyan wait for the carousel getting to the right toner.

An alternative solution is pulling all toners out, and then inserting all cartridges with the new cyan.

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Related Questions:

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1answer

No cyan coming out in my Konica Minolta c-224e , what's the cause and please what's the solution. Thanks.

Replace the cyan toner cartridge but more then likely your cyan developer unit is bad or the cyan hopper is not feeding the cyan toner into the cyan developer unit. The hopper is what the toner go into. When you pull the toner out that hatch you see well below it the hopper that is where toner goes before getting into the developer unit.
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Developer cyan c7000 spill

Yes you have to have the Cyan developer unit removed and have the developer changed. Once installed there are certain procedures to follow. If you don't follow the procedures you will be buying another bag of developer and start hole process over again

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Instead of Bule print DC12 prints Violet

Hi there! The blue color is becoming violet because the Cyan and the Magenta toners are not getting mixed in the proper 100:100 ratio (100% Magenta and 100% Cyan make CMYK Blue). Since the print is violet, the culprit is the Cyan toner. Now, first, get the Cyan Developer Assy checked if there is enough developer in it. If no, get it refilled by a proper tech and manually mix about 50 grams of the Cyan Toner with the developer. Also get the tech to check the trimmer gap on the Developer Assy with a metering gauge. If yes, next check the Cyan dispenser motor located on the backside of the Toner Housing Assy. It is probably broken and not dispensing any toner to the Cyan Developer Assy . Additionally, check for the Cyan Dispenser Auger blockage or jam. It is located under the Cyan Toner Cartridge in the Toner Housing Assy and also check the auger under the Cyan Developer Assy. After sorting these out, you should get proper CMYK blue from the 10th or 12th page once you resume printing.Let me know. Regards
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I'm getting the following error: Dell 3100cn Laser Printer error 004 332 problems

Try restarting your printer, if this does not help make sure that the toner cartridges are set in properly and locked in place.
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Excess cyan toner is on electrostatic transfer sheet even after wiping it. All black and white pages are printed with cyan background.I am even using original cartridges.

Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
Good Luck and Thank You for using Fixya.
Wheatland Services
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My 3000cn ran out of black and cyan toner, so I

I have fixed this now using advice that I found from other users on this site who had posted similar questions. In case it's useful to any of you, pull open the front cover and operate the small blue lever that you'll find behind it on the right. This opens a secret compartment on the outside of the printer and there you will find the cleaning rod. Pull and push this in and out about 15 times and it should fix any problems like the one I had.
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Wrong cartridge 093-982 cyan toner unsupported

are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.
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No printing on right side, I replaced the imaging drum but that did not solve the problem.

There are two possible solutions to this common problem.

1) The Cyan cartridge may not be in 100% of the way. If the handle of the Cyan cartridge prutrudes even slightly, it can obstruct the printhead for the black developer. Remove and reinstall the Cyan cartridge and test.

2) The printhead is dirty, with some toner spillage on the printhead. All new imaging drums also include a new cleaning pad for the cleaning wand.

The cleaning wand is designed to clean toner off of the printhead. you can see this in your printer manual, but basically, just open the front cover, pull the the blue handle on the right side forward ( this opens the access cover for the cleaning wand on the right side of the printer ).

gently pull the cleaning wand out ALL THE WAY, then slide it back in ALL THE WAY. do this several times.

The cleaning wand is intended to travel across the print head in only one direction, which is why you should make sure that it is pulled all the way out.

One of these two solutions should fix your problem. If the problem is resolved, but then reappears after a short time, then you have a defective developer that is leaking toner on the print head. The color of the defective developer can be determined by the color of the cleaning pad after cleaning the printhead as discribed above.
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Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
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