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Hi, I need to replace a Dell 3000CN/3100CN Cyan Developer Housing. This part, which I have, communicates with the cyan toner cartridge. I'm looking for step-by-step instructions on how to do this. Any suggestions?

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  • 9 more comments 
  • ryo Feb 25, 2009

    Maybe I repeat myself, but somebody out there thought the problem was how to replace the cyan cartridge. The problem isn't the cartridge. The problem is how to replace the housing for the cartridge. This housing sits in the carousel and it's what the cartidge fits into. Again, I have a replacement housing. Now I need to know how to swap the old one out.

  • ryo Feb 25, 2009

    Printer is out of warranty. I need to know how to swap out the old housing.

  • ryo Feb 25, 2009

    I keep getting suggestions on how to replace the toner cartridge. I need to replace the cartridge housing. It's a separate part (P4870). It has a metal roller with cyan on it.

  • ryo Feb 27, 2009

    Regarding the suggestion below: I think it's on the right track but it doesn't give enough detail on how to proceed. For example, do I have to take off the printer's plastic housing first? What is the "outer casing"?

    Does anyone have a schematic illustrating how to make this part replacement? Or at least enough detail to get going on it?

    Solution #1
    posted on Feb 26, 2009
    Not Rated (0)

    machadojr_fe
    machadojr_fe

    Rank:Guru Guru
    Rating: 86%, 104 votes
    You will have to disassemble the outer casing near the roller and carousel. Once you have done that there should be a latch and two screws on the side you will need to lift the latch and unscrew the screws to remove the toner and reverse to install it.

  • ryo Feb 28, 2009

    Need schematics and/or directions on how to replace a developer housing on a Dell 3100cn color laser printer.

  • ryo Feb 28, 2009

    Thanks for trying, Farcry1010. But the part you have pictures of isn't a developer housing. The housing part is about the same size as the toner cartridge, and the cartridge fits partially into it.

  • ryo Mar 01, 2009

    Does anybody out there have directions and/or schematics on how to replace a developer housing on the Dell 3100cn color laser printer?

  • ryo Mar 01, 2009

    The owner's manual doesn't contain this information.

  • ryo Mar 01, 2009

    I don't need to replace a toner cartridge. I need to replace a DEVELOPER HOUSING.

  • ryo Mar 03, 2009

    Dell will not part with a 3100cn service manual unless you sign up as a DCSE tech. Anybopdy out there have access to a copy of the service manual or at least the section having to do with replacing Developer Housings?

  • Priya darshan May 11, 2010

    HI,

    Please click on the below link to view the manual:

    http://support.dell.com/support/edocs/sy...

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11 Answers

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You can call dell and they will walk you through it over the phone. there pretty cool about that.

hope this helped
please rate well.

Posted on Mar 03, 2009

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Even the service manual doesn't give any info about the replacement of developer housing I found some info on the dell comunity forum might be useful please check out if that helps.

http://en.community.dell.com/forums/t/18875441.aspx?c=us&l=en&cs=&s=gen

http://en.community.dell.com/forums/t/18875441.aspx?PageIndex=2&c=us&l=en&cs=&s=gen

Posted on Mar 02, 2009

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When the Insert Drum or Insert Drum Cart message appears, open the front door, then lift and push back the top cover.

Hi, 

I need to replace - owners_12_new.gif

  1. Remove the protective sheet from the drum cartridge.

drum.gif
  1. To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.

step_a_whole.gif
  1. Pull down the lever on the right to lock the drum cartridge in place.

    1. Close the top cover, then the front doorHi, I need to replace - close_top_front_cover.gif close_top_front_cover.gif note.gif NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.

Posted on Mar 01, 2009

  • Michael Masters
    Michael Masters Mar 02, 2009

    Removing the Used Drum Cartridge
    NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover
    before opening the top cover or front door.
    NOTE: First pull the optional duplex module back if it is installed.
    1. To open both covers on the printer, grab the notch in the front door and pull forward. Lift the
    top cover and push back.
    Maintenance 35
    2. To remove the used drum cartridge, push up the lever on the right side of the printer.
    3. Grab the drum cartridge by the handle, and pull it up and out.
    CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the
    printer to cool before attempting to remove parts in this area.

  • Michael Masters
    Michael Masters Mar 02, 2009

    Installing the New Drum Cartridge
    1. Remove the protective sheet from the drum cartridge.
    CAUTION: Do not touch the drum at the bottom of the drum cartridge.
    2. Holding the drum cartridge by the handle, align the arrows on the drum cartridge with the
    corresponding arrows on the printer. Guide the cartridge in until it snaps into place.
    Maintenance 37
    3. Pull down the lever on the right to lock the drum cartridge in place.
    4. Close the top cover.

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Hi there,

try googling the service manual, this will have everythink that a serive engineer would use to repair machines.

if not contact dell and they will send you one out for a small fee.

hope this helps

Posted on Mar 01, 2009

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I suspect what you are after is in the owners manual under maintenance

http://support.dell.com/support/edocs/systems/3000cn/en/OM/3000cn_om_en.pdf

Posted on Mar 01, 2009

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I dont know if this is what youre looking for
http://www.uninetimaging.com/newsletter/Dell3000_DrumUnit_Eng.pdf

Posted on Feb 27, 2009

  • 2 more comments 
  • Chuck Feb 27, 2009




    dont know if this is the picture of the housing showing the bolts to remove cover



    and below is the cover itself

  • Chuck Mar 01, 2009

    I BELIEVE I FOUND YOUR ANSWER!!!!!!!!!!!!!

    I capitalized cause i am happy i stumbled upon this.

    http://www.uninetimaging.com/newsletter/...

  • Chuck Mar 01, 2009

    i dont know if that helped or not but maybe just buying the Dell cartridge is worth it. It may be a few bucks more but there is no hassle with changing housings. Now you can get 3 $ back fro Staples with any ink or toner cartridge. maybe that link helped maybe it didnt. But i was reading up on this and if you do aftermarket toners like this they say you might have to replace that chip i dont know if the company you bought it from told you this. here is what others are saying with your model

    http://blog.kamens.brookline.ma.us/~jik/...

  • Chuck Mar 01, 2009

    did you get my last comment i beleive it is what you are looking for

    http://www.uninetimaging.com/newsletter/...

    this includes chip replacement which some say you need to do with aftermarket toners. just read my comments i believe i helped you somewhat now. Sorry for the first solution i wasnt sure what you wanted to do.

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You will have to check the service center  link for that mentioned in the last page of the manual.as they donot provide the schematics online.only to the customers who buy printer/copiers

Posted on Feb 27, 2009

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You will have to disassemble the outer casing near the roller and carousel. Once you have done that there should be a latch and two screws on the side you will need to lift the latch and unscrew the screws to remove the toner and reverse to install it.

Posted on Feb 26, 2009

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Hi

Here are instructions for a similar model with pictures to help you replace the part. Let me know if you have any questions while doing it and I'm sure I can answer them.

http://blog.tonerforums.com/

good luck

Benjamin

Posted on Feb 25, 2009

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If the printer is in warranty contact dell support. they will help.

Posted on Feb 25, 2009

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  • Printers & C... Master
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You should replace all toner at once, or to replace just cyan wait for the carousel getting to the right toner.

An alternative solution is pulling all toners out, and then inserting all cartridges with the new cyan.

Posted on Feb 25, 2009

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