Question about Televison & Video

1 Answer

Harmony 720 stays in safe mode then flashes when connected usb to computer

Just bought this from individual on ebay to replace the 720 i have (backlight stays on and battery dies). When i received it the display reads 'safe mode 157a'. If i plug into computer via usb it flashes the safe mode code. i've removed battery and installed fully charged battery but same result. When i try to change remote or update firmware its stuck in sleep?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Master
  • 12,223 Answers

I strong recommedn to return the company. The SYScom can be faulty. see the diagram attached.
God bless you

harmony 720 stays in safe mode then flashes when c - 11_30_2012_6_59_31_pm.gif

Posted on Nov 30, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 2 Answers

SOURCE: logitech harmony advanced universal remote 550 display safe mode

remove the batteries2.gif from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

Posted on Sep 18, 2009

  • 89 Answers

SOURCE: My Harmony 550 remote is stuck in safe mode. What

Hey!

I thought this link might help get your Harmony 550 working again:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

Hope this helps!!!

-Kennedy

Posted on Feb 28, 2010

SOURCE: Have blank screen, but remote works. Harmony 890

If the screen is still blank after you update the firmware in safe mode, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.


Hope that helps :)

Posted on Mar 05, 2010

SOURCE: Frozen Harmony 550

Hi. You will need to update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!

Posted on Mar 05, 2010

  • 52 Answers

SOURCE: 520 remote is locked in safe mode...tried

Hi There,

One solution I have found online for getting the 520 out of safe mode is to follow these steps:

1. Remove the batteries.
2. Hold the '2' button down on the remote.
3. Whilst still holding the '2' button down, replace the batteries.
4. The remote should now boot in normal mode.

Please note, If the 'off' button is held down whilst inserting the batteries the remote starts up into safe mode.

Hope this helps,

James

Posted on Apr 23, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What is "Safe Mode?and how do I get this off my remote? It is completely not working. The Activities button is light up and it simply says Harmony Safe Mode.


1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode.

2. Update the firmware. Update the configuration. If you are unsure of how to do this, please see below.
- Upgrading/Reapplying the firmware on your Harmony Remote
- http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration (update the remote).

4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration (Update your Harmony remote).

May 06, 2010 | Logitech Harmony 520 LCD Remote Control

Tip

Harmony 720 Manual Download


Download Logitech Harmony 720 Remote Control Manual

c20496e.jpg

Have you misplaced your Logitech Harmony 720 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 720 Remote Control Users Guide?

Follow this link
to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Televison & Video

1 Answer

Stuck in safe mode


1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode.
2. Update the firmware. Update the configuration.
3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration.
4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration.

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

Jan 27, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Hi there i have a logitech harmony 520 remote and my son spilt some soda on it. now the lcd display is blank all the time even when a button is pressed, but when i connect it to my pc via usb it flashes...


Please apply the following troubleshooting steps to get the LCD screen issue resolved:

1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.

2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.

3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.

4- Click on the "Downloads" button at the top and select "Firmware"

5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.

6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

If this doesnt fix the problem i suggest you contact logitech. when contacting them, do not tell them your son spit soda on it:

Logitech's Warranty is:

Nontransferable to other users and limited to the original purchaser
Valid from the first date of connect to the Logitech Harmony Remote software for a period of time determined by region

Cases not covered under warranty:

Damages caused by:

Accident
Abuse
Misapplication
Unauthorized repair
Modification or disassembly
Improper operation or maintenance
Connection to improper voltage supply

Jan 17, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Wont connect what do i do?


Hi!

I had this issue with my harmony remote and the following steps got it back up and running properly!!

1) Ensure all firewalls and antivirus programs are allowing the Harmony Remote Software to work properly.
2) Use a different UBS port/cable.
3) Use a different computer if available.
4) Try putting the Harmony Remote in safe mode. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
5) Uninstall the software from your computer.
6) Install the software from the website at www.logitech.com/myharmony.

I hope this helps!!!

-Kennedy

Dec 02, 2009 | Logitech Harmony 670 LCD Remote Control

1 Answer

Harmony 550 in safe mode


Hi There,
To get out of safe mode, do a firmware update from your PC. This will install the latest firmware and your configuration. Safe mode is a bootstrap designed to recover from firmware corruption issues so about the only thing it knows how to do is reload firmware.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.

Aug 29, 2009 | Logitech Harmony 550 Remote Control

2 Answers

Remote is in safe mode


You can try this solution to your Harmony 550 Safe mode problem:

Harmony 550 Safe Mode Fix Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Hope that helps.

Aug 18, 2009 | Logitech Harmony 550 Remote Control

2 Answers

Safe mode!


I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

  1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
  2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.
I hope that helps.
______________________________________________
Harmony One Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Apr 18, 2009 | Logitech Harmony One Advanced Universal...

2 Answers

Remote will not respond and is locked in safe mode


I realize this is a stupid response but I dealt harmony for a few years and most of the time removing the battery, waiting overnight and putting it back it fixed things.

If that doesnt work connect it to your computer, download the newest software and update your remote with the same settings and it will update the firmware.

Cheers,

Apr 15, 2009 | Logitech Harmony 520 LCD Remote Control

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

174 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74106 Answers

Cindy Wells

Level 3 Expert

5100 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...