On a side by side unit, the freezer actually cools the refrigerator side of the unit by the use of a "damper" door or switch. Check this between both doors for any ice blockage or damage and go from there. You might need to contact a professional to diagnose the entire unit if you don't "see" any issues.
SOURCE: Freezer set at 0 degrees, but runs at 19 degrees. Ice Cream melting...
Low on freon/refrigerant maybe.
Hello Debbie Zymet - Typically error code E and F indicates that there is an error with the evaporator fan in the refrigerator compartment and fan in freezer. I would suggest contacting a professional move forward accurately for proper diagnosing and repair.
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