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Contact the manufacture, it is most likely going to be covered under warranty. If the knob is not removable, (check for a set screw on the side of the knob it will take a small allen wrench) Then the thermostat (temp controller) will need to be replaced, if it isn't a style that you can calibrate.
Fridge gets cold air from freezer to cool it. Your freezer is fine but not enough cold air is getting into fridge compartment. U have some dampers or louvers that direct air flow to fridge and if they are not set properly cooling will not be adequate. Check those out.
Make sure that the climate controls on the fridge side are set towards "coldest". If they already are, you might have a bad thermistor, which should be located behind the temp controls at the top of the fridge side.Fairly easy to replace.
Cleaned the condenser coils which were dusty but not severely so. Checked the evaporator coils which were NOT iced. Reset the fridge to coldest setting and freezer to #5 (mid range of temperature) and waited a full 36 hours. Fridge temp is 40 F and freezer is about 0F. Not sure what is different except coldest setting on fridge. Warm weather is here but not warm enough to require AC. Temps in late afternoon in house about 77-80F. Any thoughts are appreciated because I suspect this problem is not completely resolved.
All the cold air from your freezer gets pushed into the fridge with a fan in your freezer section. So your problem is from the fact that this cold air isn't get to your fridge.
- the door that allows this cold air into the fridge, normally in the top left corner of the fridge, is stuck shut and needs replacement.
-the freezer isn't defrosting and restricting the air flow
-the temp controller for the fridge is damaged and thinks that the fridge is cold enough.