Electrolux Refrigerators - Recent Questions, Troubleshooting & Support


Have you any means to measure the fridge / freezer temperatures, which should be 5 degrees C and -18 degrees C respectively - (put a cup of water into the fridge for 24 hours then test that temp)
If the temperatures are above that, this is an alarm code condition and you will need to look at the operation of the cooling system. For example, is the motor running constantly? can you hear a circulation fan running in the freezer cabinet when the motor is running? Does there appear to be a buildup of ice at the rear of the freezer cabinet panel?
As a first aid sort of check, try removing the food from the freezer and turning everything off for 24 hours which should manually defrost the unit. If everything works ok afterwards, but then fails again a day or two later it may be an automatic defrosting problem.
If the compressor is running 24/7 and getting very hot, you may have major cooling system faults which will require a service engineer call - or replacement!

Electrolux... | Answered Yesterday


This is an alarm code condition, and if you are saying the internal temperature is ok, i.e. -18 degrees C, it may be a problem with one of the internal temperature sensors. In these conditions the freezer reverts to a timed on and off situation to preserve frozen food, and ignores temperature measurement from the sensors. It is possible to test the sensors from the control electronic PCB but will probably need a Electrolux technician to do this. If the internal temerature is above -18 C then could be a cooling system fault.

Electrolux... | Answered Yesterday


Try to replace filter cartridge being sure to remove protective caps.
If this does not help, you can search for a suitable solution on a specialized website. http://100refrigerator.com/electrolux-refrigerator-troubleshooting

Electrolux... | Answered on Nov 16, 2018


Sounds like switches in control are bad. Dispenser control most likely needs replacing. Also air in line will cause an overrun issue.

Electrolux... | Answered on Oct 02, 2018


Google (Electrolux)(240508022)(manual) without parens.

Electrolux... | Answered on Sep 16, 2018


Hello - Sounds like the power outage possibly caused a communication problem with the control board to the refrigerator not responding. From what you explained in your comment, if the refrigerator seems dead I would strongly suggest contacting a professional to move forward accurately. If the unit is not cooling in either section of the appliance, unit can be experiencing some form of sealed system issue as well. This can include the compressor not working correctly, the evaporator fan not turning, or even coolant in the lines not at the correct levels to properly cool. If the compressor is running, humming, or even a little warm then that is typically normal. However if the compressor is running hot, then it is over working and the issue could be before the compressor in the evap fan, coil or coolant lines. Unless the unit is displaying an error code, often alpha-numeric, then you would need to contact you're a professional to properly diagnose the refrigerator.

Electrolux... | Answered on Sep 16, 2018


That is not a good model number. Is it a top mount freezer or side by side? Generally in electrolux the freezer is what cooks the fridge, if fridge is not cooling, it could be several things causing it.
1. Damper not opening
2. Damper has ice build up
3. The return has ice build up
4. The freezer evap assembly is not defrosting to allow air flow.
5. The evap fan is not turning.

Electrolux... | Answered on Aug 04, 2018


It shouldn't be getting any "drain" water anyway. Be sure the door gasket is good because this seems like a condensation problem. Is it holding cold temperatures?

Electrolux... | Answered on Jun 26, 2018

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