Noo custom settings

Since you haven't provided the make and model of the printer, my response will be limited.

I suggest that you let Microsoft examine your Win 7 online. It can be done in three easy clicks and you'll have a complete diagnosis. I suspect that your drivers need to be updated. You can diagnose the problem by CLICKING HERE

Print on special and custom-sized media
To print on special or custom-sized media (Windows)
1. Load the appropriate media. For more information, see Load media.
2. With a document open, click Print on the File menu, and then click Setup,
Properties, or Preferences.
3. Click the Paper/Features tab.
4. Select the media size from the Size is drop-down list.
To set a custom media size:
a. Click the Custom button.
b. Type a name for the new custom size.
c. In the Width and Height boxes, type the dimensions, and then click Save.
d. Click OK twice to close the properties or preferences dialog box. Open the
dialog box again.
e. Select the new custom size.
5. To select the media type:
a. Click More in the Type is drop-down list.
b. Click the desired media type, and then click OK.
6. Select the media source from the Source is drop-down list.
7. Change any other settings, and then click OK.
8. Print your document.
To print on special or custom-sized media (Mac OS)
1. Load the appropriate media. For more information, see Load media.
2. On the File menu, click Page Setup.
Chapter 2
28 Use the device
3. Verify that the correct printer is selected.
4. Select the media size.
5. To set a custom media size:
a. Click Manage Custom Sizes in the Paper Size pull-down menu.
b. Click New and type a name for the size in the Paper Size Name box.
c. In the Width and Height boxes, type the dimensions and set the margins, if
desired.
d. Click Done or OK, and then click Save.
6. On the File menu, click Page Setup, and then select the new custom size.
7. Click OK.
8. On the File menu, click Print.
9. Open the Paper Handling panel.
10. Under Destination Paper Size, click the Scale to fit paper size button, and then
select the customized paper size.
11. Change any other desired settings, and then click OK or Print.
Print borderless
Borderless printing lets you print to the edges of certain media types and a range of
standard media sizes.
NOTE: Open the file in a software application and assign the image size. Make
sure the size corresponds to the media size on which you are printing the image.
You can also gain access to this feature from the Printing Shortcuts tab. Open
the printer driver, select the Printing Shortcuts tab, and select the printing
shortcut for this print job drop-down list.
NOTE: Borderless printing is not supported on plain media.
To print a borderless document (Windows)
1. Load the appropriate media. For more information, see Load media.
2. Open the file that you want to print.
3. From the application, open the print driver:
a. Click File, and then click Print.
b. Click Properties or Setup.
4. Click the Paper/Quality tab.
5. Select the media size from the Size is drop-down list.
6. Select the Borderless Printing check box.
7. Select the media source from the Source is drop-down list.
8. Select the media type from the Type is drop-down list.
NOTE: Borderless printing is not supported on plain media.
Print borderless 29
9. If you are printing photos, select Best from the Print Quality drop-down list.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized
dpi* for optimum print quality.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will
print more slowly.
10. Change any other print settings, and then click OK.
11. Print the document.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless.
Change settings from an application for current jobs (Windows)
To change the settings
1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
(Specific options may vary depending on the application that you are using.)
3. Change the settings that you want, and then click OK, Print, or a similar command.
Change default settings for all future jobs (Windows)
To change the settings
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or -
Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences.
3. Change the settings that you want, and then click OK.

NOTE: Borderless printing is not supported on plain media.
9. If you are printing photos, select Best from the Quality drop-down list.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized
dpi*.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will
print more slowly.
10. Select the media source. If you are printing on thick or photo media, select the
manual feed option.
11. Change any other print settings, and then click Print.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless

Change settings from an application for current jobs (Windows)

1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
3. Next, click on the tab labeled "Paper/Features."
4. Click the "Type Is" pull-down menu and select "Envelopes." Select the "Size Is" drop-down menu and click on the size of the envelopes you have loaded in the input tray. If you do not find the correct size, click "Custom" and type the height and width in the window that opens, then click "Save."
5. Click the "Source Is" drop-down menu and select "Tray 1." Click the "OK" button at the bottom of the window to save your settings, then click the "Print" button to begin the print job.
6. After you have finished with the settings, click OK, Print, or a similar command.

Here is your manual, for future references: http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

here is a simple way to print off that.

open printers and faxes from control panel.
right click on your printer icon and select printing preferences, on printing preferences window click on features tab.
select paper size as custom and it will open a new window to enter the size, enter the width and length of paper you want to print on and type Name as size1 and click on save, now again select more from paper size and selec size 1 (just saved) and click on Ok on printing preference and you are ready tp print,

best of luck!!!!!!

I had this problem on the 6300 and was able to fix it by doing the following:

After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")

When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.

I had to seek Help several times, and then work through the steps a few times before I learned the overly complex HP method for setting custom sizes (I never thought I would have anything good to say about Dell printers, but it was MUCH easier to set custom sizes on my old Dell than on this HP C7180).
Anyway, it sounds as though you are nearly there. After you set the size and save the name, you must click OK, then click OK in the Document Properties window. Then close any open windows, like "Document Properties" or "Print Pictures", and start over from "Pictures" or whatever photo browser you are using. Chose an image and click "Print". Under Printer, chose "C7100 series", not "...series fax". Under Paper size chose "More". Your new custom size should now be the last size listed (although, it has shown up as the first size a couple of times, ...go figure). BTW, I am using Windows Vista.
Hope this helps.

There are two different ways to create a custom page size within the Epson printer driver on Windows 2000 or XP. The method you need to use will vary depending on what type of driver is installed.
CREATING A CUSTOM PAPER SIZE IN SERVER PROPERTIES
This method will create a new page size accessible by all printer drivers installed in Windows.
1. Open the PRINTERS (2000) or PRINTERS and FAXES (XP) window.
2. Click on FILE, then select SERVER PROPERTIES.
3. On the FORMS tab, place a check beside CREATE A NEW FORM.
4. Input a new name for the paper size. Enter the desired height and width, following the existing format (#.##in).
5. Click SAVE or SAVE FORM to add the new form size to the list, then close SERVER PROPERTIES.
6. Right click on the printer name and left click PRINTING PREFERENCES.
7. Look for PAPER SIZE. (Depending on the driver in use, this will be found on the MAIN tab, the PAPER tab, or under the ADVANCED button). Select your custom paper size from the list.
8. Click APPLY to save this setting, or OK in Windows XP.
NOTE: If your new custom size is not available on the list of preset paper sizes, it indicates that the new size is either too large or too small for the driver in use.
CREATING A CUSTOM PAPER SIZE WITHIN THE EPSON DRIVER
This method will create a custom size within the Epson printer driver only.
1. Open the PRINTERS (2000) or PRINTERS AND FAXES (XP) window.
2. Right click your Epson printer name and left click PRINTING PREFERENCES.
3. On the MAIN or PAPER tab, select USER DEFINED from the PAPER SIZE drop down box.
4. Enter the new custom size and give it a name. Click SAVE to save the new size and OK to return to MAIN.
5. Click APPLY to save the changes (OK in Windows XP).
NOTE: this method is not available when using printer drivers resident within Windows itself. If your printer driver name ends in "ESC/P2" you will need to use the first method to add the new size in SERVER PROPERTIES.

Please try the steps mentioned in the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01518768&cc=us&lc=en&dlc=en&product=1141647.

If not open solution center> Setting> Printer Settings> Print settings and you will find a custom option there and then create a new size and give it a name and when you print from any application you will see the new size reflection in the application( i.e Microsoft word or excel) you are trying to print from.

Good Luck

From a Windows Operating System:

1. From the computer, open the document to be printed within an application program.
2. Click on [File] on the toolbar, and then click [Print]. The Print window will be displayed.
3. Click on the [Properties] button, or the [Printing Preferences] button. The Properties or Printing Preferences window will be displayed.
4. Click on the [Paper / Quality] tab.
   
   NOTE: Most applications will automatically provide the page size information to the driver. If not, steps 8 - 10 describe how to create a custom page size.
   
   
5. Select the required paper size from the Document Size pull down menu, if available.
6. If the required custom paper size is not available click on the [My Customer Sizes…] button.
7. To create a new custom paper size setting click on the [New] button.
8. In the Name field enter the name to be given to the custom paper size. For example 127 mm x 394 mm (5 in. x 10 in.)
9. In the Width field enter the width of the custom paper size.
   
   NOTE: The width should always be the short edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the width must be set to 127 mm (5 inches) regardless of the orientation of the document or the feed method on the printer.
   
   
10. In the Height field enter the height of the custom paper size.
    
    NOTE: The height should always be the long edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the height must be set to 394 mm (10 inches) regardless of the orientation of the document or the feed method on the printer.
    
    
11. Click on [Save]
12. Click on [Close].
13. Select the required paper size from the Document Size pull down menu.
14. Click on [OK] twice to print

From a Mac OSx:

1. Click on [File] on the application toolbar, and then click on [Page Setup]. The Page Setup window will be displayed.
2. From the Printer Description pull-down menu, select the correct PPD file for your printer.
3. Select the custom paper size for your document from the Paper Size pull-down menu.
4. If the required custom paper size is not available click on the [Manage Custom Sizes…]. The Custom Page Sizes window will be displayed
5. To create a new custom paper size setting click on the [+] button.
6. Double click on [Untitled] and enter the name to be given to the custom paper size.
7. At the Page Size field enter the width and height of the custom paper size.
8. Click on [OK] twice.

There are two different ways to create a custom page size within the Epson printer driver on Windows 2000 or XP. The method you need to use will vary depending on what type of driver is installed.
CREATING A CUSTOM PAPER SIZE IN SERVER PROPERTIES
This method will create a new page size accessible by all printer drivers installed in Windows.
1. Open the PRINTERS (2000) or PRINTERS and FAXES (XP) window.
2. Click on FILE, then select SERVER PROPERTIES.
3. On the FORMS tab, place a check beside CREATE A NEW FORM.
4. Input a new name for the paper size. Enter the desired height and width, following the existing format (#.##in).
5. Click SAVE or SAVE FORM to add the new form size to the list, then close SERVER PROPERTIES.
6. Right click on the printer name and left click PRINTING PREFERENCES.
7. Look for PAPER SIZE. (Depending on the driver in use, this will be found on the MAIN tab, the PAPER tab, or under the ADVANCED button). Select your custom paper size from the list.
8. Click APPLY to save this setting, or OK in Windows XP.
NOTE: If your new custom size is not available on the list of preset paper sizes, it indicates that the new size is either too large or too small for the driver in use.
CREATING A CUSTOM PAPER SIZE WITHIN THE EPSON DRIVER
This method will create a custom size within the Epson printer driver only.
1. Open the PRINTERS (2000) or PRINTERS AND FAXES (XP) window.
2. Right click your Epson printer name and left click PRINTING PREFERENCES.
3. On the MAIN or PAPER tab, select USER DEFINED from the PAPER SIZE drop down box.
4. Enter the new custom size and give it a name. Click SAVE to save the new size and OK to return to MAIN.
5. Click APPLY to save the changes (OK in Windows XP).