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When I used to attach my Zen V to my computer, the screen used to say "docked." Now it no longer says that and even though the ZenCast Organizer software CAN transfer podcasts to the player, no other software (including Media Explorer) recognizes the player. They all say that the player is not connected, even though Autoplay launched Media Explorer as soon as it was connected. I've tried reformatting the player, but the problem is still there. I would really appreciate any suggestions or help! Thanks!
From all the problems this product appears to be a bit a con/failure!!!!!!!!From all the problems this product appears to be a bit a con/failure!!!!!!!!
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Unplug your player. Look on the left side of it, you should see a small hole, use something thin, paperclips work well, to poke inside it, the restart button is in that hole. Once it's started up reconnect your player, all should work fine now!
I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.
Make sure you have media player 11 If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. Download recovery tool off creative's website. go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable
if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.
From all the problems this product appears to be a bit a con/failure!!!!!!!!
I HAVE THE SAME PROBLEM now i can't add new songs.
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