Question about Creative Labs Zen V MP3 Player

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My Zen V won't dock

When I used to attach my Zen V to my computer, the screen used to say "docked." Now it no longer says that and even though the ZenCast Organizer software CAN transfer podcasts to the player, no other software (including Media Explorer) recognizes the player. They all say that the player is not connected, even though Autoplay launched Media Explorer as soon as it was connected. I've tried reformatting the player, but the problem is still there. I would really appreciate any suggestions or help! Thanks!

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  • stomp233 Sep 29, 2008

    From all the problems this product appears to be a bit a con/failure!!!!!!!!

  • okaywhat Sep 30, 2008

    I HAVE THE SAME PROBLEM now i can't add new songs.

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  • 4,402 Answers

Removed the usb drives and reboot and let the computer reinstall the usb drivers.

Posted on Oct 03, 2008

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1 Answer

My creative zen is docked to my computer, but the computer says "no player ... My creative zen is not docked but has DOCKED on the screen and won't turn off ...


Unplug your player.
Look on the left side of it, you should see a small hole, use something thin, paperclips work well, to poke inside it, the restart button is in that hole.
Once it's started up reconnect your player, all should work fine now!

Dec 09, 2009 | Creative Labs Zen V MP3 Player

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Stuck on docket but not attached to usb


I had the same problem with zen V stuck in docked without usb - and the reset-button worked like a charm!

May 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen Touch is still docked


Your hard drive might have broken during the process. To troubleshoot the hard drive and your Zen in general, please click here

Aug 13, 2008 | Creative Labs Zen Touch MP3 Player

5 Answers

My Creative Zen Frozen in Docked Screen


Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Still says it's docked even though it isn't


Possible firmware upgrade issue.
Reset first - located on side of player. If that fails, Creative actually has a step by step tool you can use at:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

May 15, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen won't recognize songs, won't sync on computer


Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Jan 24, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

"docked"


Is there a pin hole down near the dock connector? If so then use a paper clip to press the button inside the pin hole to reset the player.

Jan 18, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Docked


How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Nov 04, 2007 | Creative Labs Zen V MP3 Player

1 Answer

ZEN NOT DOCKING TO COMPUTER


if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

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