Washing machine not totally draining and machine does not spin

The following link explains the "F02" error:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

More than likely you have debris in your drain pump. This is a common issue with these washers. It doesn't take much to damage the drain pump. If something has been clogged in the pump for an extended period of time, the pump still may not work properly, even after cleaning it out. So...if you follow the advice in the link and you still have drainage issues, you will probably have to replace the drain pump.

If you require a new drain pump, they can be ordered on line at searspartsdirect.com. Just type in your model number and look for item number 10 (part #8181684) under the "Pump and Motor Parts" heading. Replacing the pump is not difficult. If you need instructions, follow this link:

http://www.fixya.com/support/r401845-replacing_drain_pump_whirlpool_duet

I hope you find this information helpful. Please let me know if you require additional assistance.