Where do I download a program to hot sync my visor to my desktop?

The easiest way to do this is by usb. You will need to download the 6.2 palm desktop/hotsync manager (yes, it says it will not work with your prism... I know.) Then you'll need to download pimlico's palmhotsyncsetup tool, that will allow it to work.
You can read the full instructions and get the appropriate links here:
http://forums.palm.com/t5/Windows-HotSync/Windows-7-and-Vista-hotsync-instructions-here/td-p/251755

I believe the CD only gives you the two programs that you need for your PC or Mac. Desktop Manager and Hotsync manager, both of which should be available for download from the Palm website. Find the Visor Deluxe among the devices on the site and you will find the files there.

Everything else is permanently on your Visor but you need those two programs on your computer to hotsync and so transfer files between the visor and your computer. If you haven't got a cradle or cable you can still buy them third party.

First thought is that the cable has become defective - they do go wrong.

Assuming the visor is fine other than when hotsyncing, I suggest you reinstall the Desktop manager and hotsync manager on your PC or Mac, HAVING BACKED UP ALL FILES of course.

Sometimes the managers get corrupted and cause problems. Try that first, then check cable and finally a hard reset, assuming you have hotsynced recently and so won't lose loads of information.

Your application is for an upgraded version of the Palm OS. Say you had a Palm OS version 2 or something. If you download an application for Palm OS 5, obviously it won't work because the application is for a later version. Make sense? To remedy this, you will have to delete the application and get one with a version that matches or is lower than your Palm's.

Have you gone to the Palm website and downloaded the new Desktop manager :

http://www.palm.com/us/search/support.html?search=Visor

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Try changing the HotSync settings
Select Desktop overwrites handheld for each conduit

Recent version's of the HOTSYNC app have a provision for IR transfers (older versions may not though). So you should check the HOTSYNC app on the Visor and see if it already has IR transfer abilities. If it does: Use the downarrow to specify the IR transfer on the Visor. Setup HOTSYNC on the computer to accept IR transfers. Line up the ports and tap the HOTSYNC button on the Visor's display. If it doesn't: You may be outta luck. Downloading an updated version of the HOTSYNC app (or some other utility) won't help because you'll need to Sync in order to get the app on the Visor.

Assume that your Visor is your data respository. So you should make sure that you have an up-to-date synchronization from the NT PC. Now get the XP compatible software for your Visor from the palmOne website and install it on the XP box. I assume that you will be synching via USB this time - this is the default setup when you install the software. Hopefully you still have the USB cradle that came with the Visor. You can still use serial sync with XP but you should try to take advantage of the speed of USB on the new PC. Download for XP & Visors: http://www.palmone.com/us/support/downloads/visor/win_desktop_401.html Once the software is installed, sync with the new computer and all your data should be copied from the Visor to your PC in the first synchronization. By the way, Outlook shouild be installed on the new computer before you install the Visor software; otherwise the installer will not offfer to install the PocketMirror conduits.

Problem is fixed: Not sure how I fixed but I think it was when I shutdown PC and restarted. Then I tried to SYNC again AND then I found WINDOWS saying it found new hardware (the cradle). This time I knew to say I'd tell where the drivers were and I chose the Drivers directory of Handspring directory and the installation proceeded OK this time. (drivers are PALMUSBD.inf and PALMUSBD.sys) I can then SYNC with Outlook 2003

Unfortunately, there is no change to this behavior when you download a new copy of the 4.0.1 desktop software. I have the same issue, only it used to crash my system about every 5th or 6th sync. Now it seems to do it every time. I also ran the utility which eliminates the registry entries, and then reloaded the hotsync/desktop software, but the crashes continue. I too, have a Presario. I'm wondering if we have a driver problem with the PC.