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Posted on Jul 20, 2011
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Hello sir im in ksa ihave an hp designjet 500 series that problem was double print with every line pls tell me solve that problem

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Saleem Baig

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  • Expert 283 Answers
  • Posted on Jul 20, 2011
Saleem Baig
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Hi and salam Moideen

The problem may be with the calibrations. First of all do the calibrations all i mean Color and line calibrations. If the problem still appears then you have to replace the Paper Axis motor which is responsible in moving the paper forward. If you replace the paper axis motor then you have to perform the calibrations which is a must.

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1answer

71:06 error code

hello,

Description:
Out of Memory problem. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an
HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file.
Corrective Action: Try the following:
Check the amount of RAM in the Printer using the Front Panel
(use the Printer Information utility aPage 4-27). If necessary,install more memory into the Formatter.
If the problem continues, try processing the file in the PC instead of the Printer (select Avoid out of memory in Advanced options in the Driver).

hope this helps
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1- CHUECK THE HARDWARE OF PRINTER SHAFT

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When was the last time the heads were aligned? If that's not it, it's the belt.
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Check the amount of RAM in the Printer using the Front Panel buttons.
install more memory into the Formatter or
try processing the file in the PC instead
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Hp designjet 500 (42'')

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This usually is solved by removing and reinstalling the ink cartridges...make sure the electrical contacts are clean (use a dry paper towel) on both the print cartridge and the carriage.

If the error still happens then the carriage or trailing cable are bad and will need replaced.
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