Symantec Norton 360 for PC (037648318846) Logo

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Posted on Jul 09, 2011
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My computer crashed, i got another one how do ii retrieve my norton 360

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  • Expert 65 Answers
  • Posted on Jul 09, 2011
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Joined: Jul 02, 2011
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Hello,
You should be able to restore your Norton by using the installation CD. If you don't have a CD and you downloaded it from their website, simply log into their website and they will have it on file for you, along with the installation code. If this does not work for you, you will have to contact their customer service for further installation instructions. Their service number is posted on their site.
I hope this gives your some direction with you question.
Thank you,
Regards,
Nico

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Related Questions:

0helpful
1answer

Can't reinstall 360 after computer crash, 2 months is up, paid for a year!

Don't worry, Weezhaut. I can help you reinstall the Norton 360 onto your computer.


Click on the link www.norton.com/n360s_5 to download the latest version
Double click the downloaded icon to install the program
Once the program is installed, it will prompt you to enter the product key
Copy and paste your product key and your program will be activated

Regards,
Muhaim
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2answers

I have acer laptop, i tried to uninstall Norton 360 2010 last night, mu computer crashed and i can't get any further on than the password stage without my computer crashing.

You can boot into Safe Mode then restore from a save point prior to the Norton uninstall.
That's as far as I've got - even using the Norton Removal Tool gives me the same issue, so still haven't been able to get rid of Norton And have a stable laptop.
1helpful
1answer

I had norton 360 for 3PC's, my mother's computer crashed and she lost norton 360. how can i get it in her computer again. the antivirus doesn't expire until june 2011

you should be able to go to their site and log in with the same email/password as when it was purchased/registered. look in your account activity there. it should let you download your purchase again.
1helpful
1answer

My computer crashed and lost all information how do I reinstall my Symantec Norton 360 product key?

You can find the product key from your Norton account

Go to www.mynortonaccount.com

Or you can find the product key from the other computer that having the Norotn 360

Go to Symantec folder in My documents (in xp)
other users go to Go to Symantec folder in ...... Documents

0helpful
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I have backup data from Norton 360. My computer

1. You can use a friend computer and USB hard drive and download the backup data from Norton 360 site.
Depending on the capacity of the driver you can possibly download all you have stored on the site.
3helpful
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My computer crashed. Need to reload Norton 360

Download it from Norton website setup with your code. Thanks
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Reinstall my Norton 360 purchased online. I have product key

My computer crashed and lost all information how do I reinstall my Symantec Norton 360 product key
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I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...

go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product
0helpful
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Norton 360

Hi Sheba,

Yes you can load norton 360 on your new pc. If you have all the license codes, just remove the trial version from your new pc and installed the full version of 360. To uninstall you can either go to control panel -> add remove programs and select the nortan trial software. Or you can find an installation's link under the program list. Hope this helps.

Posh
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