20 Most Recent Symantec WinFax Pro for PC Questions & Answers


I have a Digital Solutions digital photo keychain.

Ok, I had the same problem of when you plug key chain into the computer, the display at first reads "PC Conect", then after about a minute, it sohws "No photo..Please connect to PC...Update Pictures.
Solution: I plugged it in to usb port and when it came up with "PC Connect", I pressed the 'M' button on the side. Then the display changed to read "PC Connecting", and the software came up on the computer monitor. Wha'la! Problem solved
1/27/2019 1:09:36 PM • Symantec WinFax... • Answered on Jan 27, 2019

Need Driver for Digital Photo Album

Here's the driver: http://www.mscustomercare.com/forms/Digital%20Photo%20Keychain%20Software.zip
If the link does not work, go to the site: http://www.mscustomercare.com and search for it.

5/19/2018 12:33:37 PM • Symantec WinFax... • Answered on May 19, 2018

Winfax client could not connect to host computer

This error occurs for many different reasons, mainly it could be a firewall or anti-virus blocking ports that WinFax uses for fax sharing, or it could be Service Pack 2 or 3 that was installed that causes these ports to be blocked.

It also could be that you installed version 10.04 overtop an older version like 10.02, which will cause problems.

Here is where you can start,
6/23/2015 12:36:22 PM • Symantec WinFax... • Answered on Jun 23, 2015


Be the first to answer 9/11/2013 5:30:56 AM • Symantec WinFax... • Posted on Sep 11, 2013Be the first to answer

Winfax hangs up after receiving the first two pages

I use win fax pro to receive and the sender use Epson fax equipment. I can receive 2 pages when the sender send continuously.Although I can see 2 pages success message in the inbox,only can see the second page when I double click this message.Surely is I receive 2 pages because this receive message file size is 54kb i.e 2 normal pages for our office daily use size.
1/2/2013 8:55:40 AM • Symantec WinFax... • Answered on Jan 02, 2013

When i try to load winfax pro 10 i get message stop printer spooler?

to stop the print spooler do this . Start ---Run----type Services.msc, it will open the services box there find for print spooler , open it and slick Stop button to stop and start to start.
8/14/2012 6:33:50 PM • Symantec WinFax... • Answered on Aug 14, 2012

Cannot uninstall WinFax Pro 10

try using ccleaner, which can be downloaded for free from ccleaner.com. it has a tools section where you can remove programs. it can also fix registry issues, which i think you may have with this Norton.
11/1/2011 6:52:33 AM • Symantec WinFax... • Answered on Nov 01, 2011

Can winfax pro automatically foward faxes to an

yes, it can automatically forward your faxes via e-mail using Outlook or Outlook Express.
See Notification & Forwarding options. You also need to enable Outlook Integration option in WinFax.
3/29/2011 9:47:54 PM • Symantec WinFax... • Answered on Mar 29, 2011
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