20 Most Recent Western Digital My Book Essential 1TB External USB 2.0 Hard Drive Questions & Answers


Can't read data on WD external my book hard drive

It seems that your WD hard drive is corrupted soyou are unable to access the stored files. But there is no need to worry sinceit is very easy to recover data from corrupted WD partition by using Western digital partition recoverysoftware. Couple of days ago, even I was stuck under similar problem I triedthis software which really helped me to retrieve all my lost data.
All the best,Linda William
1/8/2021 1:49:31 PM • Western Digital... • Answered on Jan 08, 2021

I keep getting error -36


If you are getting a corrupted data message you can try to run disk cleanup on the drive to see if this fixes the problem.

How to run Check Disk in Windows 7

If this does not fix the problem then you will need to backup your files off the drive and do a full format. If you still have trouble after formatting the drive this is a sign that the drive is failing.

11/28/2017 7:49:53 AM • Western Digital... • Answered on Nov 28, 2017

Can't transfer big files

It is possible your external drive is formatted using FAT32. You need to need to format it to NTFS. Windows XP caps the file size for transfer and will not move them if they are over 4Gigs if I remember correctly. Make sure you have saved all of your files onto another drive or onto your computer temporarily before you do the next step. The next step will erase all of the contents of your hard drive and you will not be able to get them back. Also, before you Go to My computer and right click on your external drive then click on properties. Look at the File System and if it says FAT32 or anything other than NTFS then you will need to do the next step. Again, backup your external drive contents before anything else. Go to My Computer, right click on the drive and then format it and make sure you choose file system NTFS. You can also choose the quick option to speed things up. Once complete you will be able to transfer large files to the external drive. Hope this helps. If you need further help, reach me via phone at https://www.6ya.com/expert/hugo_f827544e52871d36
10/16/2017 1:49:15 AM • Western Digital... • Answered on Oct 16, 2017

When trying to back up files on Mac G4, I

You don't say what Mac OS version you're running or many other details, but try running Disk Utility or Disk First Aid, normally in the Utilities folder, and see if it can repair anything. It sounds like the drive is failing or has already failed. PS: That Mac G4 is well past its prime. :-(
10/12/2017 3:16:33 AM • Western Digital... • Answered on Oct 12, 2017

Hard disk not reading

It sure sounds like the HDD has failed.
5/17/2017 9:42:06 PM • Western Digital... • Answered on May 17, 2017

Hello, Alright, here's the problem. I have

Typically this occurs when the permissions on your drive have been changed. Do a search on "resetting permissions" on your external hard drive that is specific to the operating system you are using. There are paid programs that can do this but don't be afraid to is a command shell window to carryout this task (this is a window where you actually type in commands with extensions like DOS in the old days). All tutorials out there will show you exactly how to open this shell window and what exactly to type in as a command. If you are not wanting to try then ask somebody you know that is computer savvy to help you out. It's only one command but once started may take sometime to complete depending on the size of your drive and how many files are on it (could take hours).
3/16/2017 2:50:41 AM • Western Digital... • Answered on Mar 16, 2017

I cannot copy files from my laptop to my external

you can try data recovery program like asoftech data recovery. you can download the software fromhttp://www.softpedia.com/get/System/Back-Up-and-Recovery/Asoftech-Data-Recovery.shtml
11/13/2015 1:39:19 AM • Western Digital... • Answered on Nov 13, 2015

Where on earth do you note the manufacture date on your "My Book" Western Digital External Drives?

Why would you? The date should be on the top sticker though
8/13/2015 12:09:25 AM • Western Digital... • Answered on Aug 13, 2015

I want to format my

Ok this fix will erase all Partitions on the drive, Make sure you have all data back'd up.
Open Command:
Go to Start menu > All programs > Accessories, right click on Command Prompt and select Run as administrator. Or Type cmd in Start menu search box and hit Ctrl+ Shift+ Enter.
You should have a black MS-DOS prompt on your screen. Type DISKPART in and press enter. Another window will open
Type: list disk It will the display list of devices with memory storage. Find your disk, It should be in a Table(kinda). You have to locate it by its size. so look for 1TB(1000GB) In this Example its Disk 2, yours may differ.
type in: Select disk 2
Wait for one command to complete before running another
You should be left with a working FAT32 Device :P
Regardz Sinn3D
7/19/2015 12:27:04 PM • Western Digital... • Answered on Jul 19, 2015
Not finding what you are looking for?
Western Digital My Book Essential 1TB External USB 2.0 Hard Drive Logo

577 questions posted

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts


Level 3 Expert

85242 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Paul Bade

Level 3 Expert

1794 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Western Digital Computers & Internet

  • Western Digital Computers & Internet

Most Popular Question

wd 1 tb shows no disc space left but

  • Computers & Internet