Hi..we have Siemens Openstage 15 voip fones - set up on its own VLAN..at startup it goes through the startup process but then a "telephony is down message LO or HO" is displayed. We cannot ping the ip address of the fone but putting a PC on the same network port and ip address we are able to ping the PC. Any clues is there a setting on the phone that needs changing

• Open the Web Configurator
• Open the menu "Settings" - "Telephony" - "Audio"
• Activate the option "No" next to "Allow 1 VoIP call only"

Hello Roshani Ameresekere,

Welcome, and thank you for using FixYa!

To answer your question: Your phone has lost connection to the VOIP network.
These types of phones use DHCP to assign an IP address to themselves from your VOIP network, usually by means of a switch or router. When they lose connection to this switch or router, they cannot communicate with the VOIP network and load their network environment, called PXE. This in turn loads the phone.
Try replacing the patch cable on the phone between the phone and the wall. If that doesn't resolve your issue call your Telcom Specialist who installed the VOIP Network. He will need to test the phone, switch, Firewall, and VLAN to make sure the phone hasn't died or his configuration hasn't been hosed in the router or VLAN. He may also need to reset his VOIP box.

Have a great day!

Once you've got a serial console attached you can access the CFE which is a bit like the bios of the WGT634U. Start up minicom and apply power to the router while holding Control C. You should see something like the following:

CFE version 1.0.34 for BCM95365R (32bit,SP,LE)
Build Date: Tue Feb 24 03:21:41 CST 2004 (root@jackylinux)
Copyright (C) 2000,2001,2002 Broadcom Corporation.

Add MAC client version(DNI).
Initializing Arena.
Initializing Devices.
et0: Broadcom BCM47xx 10/100 Mbps Ethernet Controller
CPU type 0x29007: 200MHz
Total memory: 0x2000000 bytes (32MB)

Total memory used by CFE: 0x81BB1280 - 0x82000000 (4517248)
Initialized Data: 0x81BB1280 - 0x81BB3E90 (11280)
BSS Area: 0x81BB3E90 - 0x81BB45D0 (1856)
Local Heap: 0x81BB45D0 - 0x81FB45D0 (4194304)
Stack Area: 0x81FB45D0 - 0x81FB65D0 (8192)
Text (code) segment: 0x81FB65E0 - 0x81FFFFB0 (301520)
Boot area (physical): 0x01B70000 - 0x01BB0000
Relocation Factor: I:E23B65E0 - D:01BB0280

configure vlans
*****************************************************************
*********************** VLAN Driver initial ********************
*****************************************************************
Process LAN port(2-5) vlan Architecture...
SUCCESS: trying to create VLAN 0 for switch
SUCCESS: trying to add LAN port

Process WAN port(2-5) vlan Architecture...
SUCCESS: trying to create VLAN 0 for switch
SUCCESS: trying to add WAN port
SUCCESS: enable ports success
configure vlans...done
Automatic startup canceled via Ctrl-C
CFE>
Now you can get a listing of the available commands by typing "help". If you want to boot a kernel from a tftp server do the following:

CFE> ifconfig eth0 -addr=192.168.1.1 -mask=255.255.255.0;
CFE> boot -z -elf -tftp 192.168.1.10:vmlinux.gz
Or you can automate the process by setting STARTUP using:

CFE> setenv -p STARTUP "ifconfig eth0 -addr=192.168.1.1 -mask=255.255.255.0;boot -z -elf -tftp 192.168.1.10:vmlinux.gz;boot -elf flash0.os:"
The router will now try and retrieve a kernel image called vmlinux.gz using tftp from 192.168.1.10. If this fails it will go ahead and boot the kernel on the flash. The is quite handy as in conjuction with a NFS root, it means you can do all your development without modifing the original firmware.

worst site ever

Here's what you need to do:

First, be sure to assign an ip address(in the proper subnet) to each VLAN.

Second, use the ip helper-address command in the context of each VLAN, the address used should be the address of the DHCP server

Third, Add a scope for each additional VLAN on the DHCP server.

The switch will route the DHCP request to the proper server based on the ip helper-address command parameter and based on the ip address of the VLAN that is passed tot he server, a DHCP address in the proper subnet is automatically configured.

Here is a sample:

ProCurve Switch 3500yl-24G-PWR# configure
ProCurve Switch 3500yl-24G-PWR(config)# vlan 33
ProCurve Switch 3500yl-24G-PWR (vlan-33)#ip address 192.168.33.254/24
ProCurve Switch 3500yl-24G-PWR (vlan-33)# ip helper-address 10.1.2.250

Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.

If you dont have a VoIP provider then you need to get one in order for the phone line to work.

If you already have one, then contact them so they can configure the VoIP settings on that modem.Get your money's worth with their service

When the V300 Line/Phone led flash in alternating fashion, it's telling you it's WAN connection is dead. The WAN light is off too. so internet and VoiP phone will not work

When the V300 Line/Phone led flash in sync, it can't register to the SIP server.

The V300 does not appear to be listed on the Mynetfone website though. Have you checked to see that your V300 has the latest Firmware. LINK

It may be that the V300 is not getting it's IP renewed. Can you alter the IP lease time? Do you have the V300 set up for PPPoE, or do you have it set to static or DHCP (refer CH4, page 25)

Dear yohwayne

The ISP service TADAUST is offering this particular plan for broadband.

TAD Super
256 / 64 kbps
12 GB
$29.95

The reason that I am telling you this is because the download speed required for voip service is at least 512/512 kbps (estimate an average 300/300 kbps (30kilobytes/per second) to make it work from your end to the other and backwards) If the speed is not enough the line will suffer cuts and breakouts.

Therefore even if we set this system up it may be too slow to be able to have any functionality for telephony service.

Can you please verify with me that this is the plan you own?

Many regards
EngineerGR

*Please also try to answer at the 1st post you have written as it is impossible to follow any traceability with new posts. :) (Thanks)

It is possible they have your modem in an internet only class- I would call them and verify the modem is in a class avaiable for phone.